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I have had a horrible experience they keep suspending my website. I have included all the policy and information required and I keep getting denied. My pictures have been pending for 2 weeks now with no details on what else to do and now I can't ask for another review. I have tried to complete all the fixes required. Now my account is suspended. I need help these codes make it impossible for an ...
Hi there,
William here from the Marketplaces team at Shopify. Thank you for taking the time to leave a review about our app, this definitely helps to find the pain points for ...
The old app worked perfect. This app slowly removed all of our products over a week since updating. So many lost sales.
Not syncing with shopify and not user friendly, lots of errors, i would though Shopify and Google can work it together to make it easier for the users
My lord this app needs to be fixed. There are so many issues - its such a pain to use. First off, dont sign in with an email with a domain you dont want to use again, because it will force you to use it unless you create another account. Next, it couldnt verify my domain, the products tab doesnt work it keeps taking me back to the main tab. Its just an overall mess. Disgusting.
Hi, there. Thank you for sharing your feedback about your experience with the Google Shopping app. I'm sorry to hear that it was a negative one. I've followed up with you by ...
pointless app, only works for USD when the old version used to work for any currency
Zero Stars .Google is vague , unhelpful and when you ask for help keep repeating the same sentences like a bot . I asked specific questions and their response is the same thing ,over and over again . It's a waste of time and unhelpful to ppl that are just starting . If someone asks for help and specific help please answer what is asked . I have read all the things and sending me the same thing ...
Thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and will be ...
Indeed, I don't understand this app. They suspended my account for misrepresentation and the only thing I did was drophip the item. I have fixed the issues they said and sent several emails. When you try to contact customer service, it doesn't let you. I got the google merchant. I dont know what to do no more. And this app is not for beginners because if you end up putting something wrong, they ...
Hi there,
Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address the ...
I have been trying to run an ad for 29 days. I was hoping to also get the $25 credit for using their services, but because they couldn't get their app to work I am no longer eligible for the credit. It says it takes 3-5 business days to approve a product/ad, I'm considerably outside of this time frame. I would just like my ad to show up on Google.
Hi, there. Thank you for taking the time to provide your feedback about your experience with the Google Shopping app. I've reached out to you via email to see if we can ...
This app is dreadful!! I moved to this from a paid app and it simply does not work. There are so many issues with it. It doesn't work with custom products correctly, puts items out of stock randomly when they are not, doesn't allow you to batch update products.
PROBABLY THE WORST APP N THE SHOPIFY APP STORE!!! AVOID!
I used this app but it didn't work for me. My merchant account was suspended immediately but I followed all the Google Shopping Standards. Complete waste of time
Hey there,
Kevin here from Shopify support. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry ...