Recensies (9.556)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
16 november 2021

My experience with this app has been terrible. It hasn't made any difference since I signed up. My Google Ads Specialist didn't respond to any of my emails. I was informed the team is working on finding me a replacement. It's been 3 weeks.....

ForLil
Verenigde Staten
29 dagen gebruiken de app
Google LLC heeft geantwoord 17 november 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need ...

24 november 2019

Unable to modify or cancel my add!!!! So the bill keeps adding up!! Grrr Am so upset I want to delete my shopping account!!

Trott Entrepot
Frankrijk
29 dagen gebruiken de app
Google LLC heeft geantwoord 25 november 2019

Hey there! Amy here from Shopify Support, thanks for taking the time to leave us a review.

You can pause your ad from the Google Shopping App, by clicking on "view campaign" ...

Bewerkt 13 juni 2023

Update an Programm-Entwickler als Antwort:

Es ist kein Fehler der Google-Richtlinien. Ich habe jetzt eine andere App genommen und siehe da, es ging gleich, ohne Problem Meldungen. Es ist einfach nur die Schuld anderen zu zuschieben, anstatt die Fehler bei sich selber zu suchen!

Warnung diese App nicht installieren! Ist extrem gefährlich fürs Geschäft. Überträgt die Daten falsch und teilweise ...

Jordi-TEC
Zwitserland
29 dagen gebruiken de app
Google LLC heeft geantwoord 13 juni 2023

Hello there, we are sorry to hear this has been a source of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn ...

4 juli 2019

Impossible to use. No option to add if identifier exists. Support is no help. I get a reply every 24-48 hours. Not worth the hassle.

Fashion Genie Boutique AU
Verenigd Koninkrijk
29 dagen gebruiken de app
Google LLC heeft geantwoord 8 juli 2019

Thank you for taking the time to share your feedback with us. I'm sorry to hear you've felt unsatisfied with the app and support so far.

I'd like to chat further to see what ...

15 januari 2023

Google makes it sound like that is so easy. I have been going around and around with this Google Merchant, Ads, Campaigns, and other requirements. Something is always wrong and no customer support. Google just wants you to pay more and more. Very unhappy.

Life Choice Coffee
Verenigde Staten
28 dagen gebruiken de app
Google LLC heeft geantwoord 18 januari 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer ...

25 april 2018

Does not transmit necessary values (color, material for example) unless an additional, unnecessary, and sometimes impossible variant is added.
Necessary field values should be editable either via metatag or the dialog should contain an option to add these values without messing with UX.

Metalsmiths925
Canada
28 dagen gebruiken de app
11 oktober 2018

Dude day 1 this app got me banned from google. Who ever made this crap is a total jerk. Not sure how to fix the damage they have done.

Spy Gadget Network
Verenigde Staten
28 dagen gebruiken de app
4 januari 2023

Awful integration. This app makes it so extremely difficult to do what you're wanting to with merchant listings. Should not be this cumbersome.

Cultureopolis
Verenigde Staten
28 dagen gebruiken de app
Google LLC heeft geantwoord 5 januari 2023

Hi there,

Chris here from Shopify, thank you for taking the time to review our app. I'd like to open a dialogue between yourself and our specialized support team. I'll send ...

3 juni 2020

Everything is set up and synchronized, but not one book is ever displayed on Google. The Shopify support does not respond to any message. I recommend NOT to use the app!

ARTBOX PUBLISH
Zwitserland
27 dagen gebruiken de app
Google LLC heeft geantwoord 8 juni 2020

Hi,

I'm Cíara from Shopify support, thanks for taking the time to leave a review for us, we always appreciate hearing from our merchants.

For products to show in Google, you ...

19 augustus 2021

This app is bad. We are 8 days in trying to get 26 products approved, not able refresh the feed, will probably have to wait another 5 business days for them to tell me some things not right.. support is useless. Will probably have to delete and start fresh with the sales & orders app. We have 1400 products with this one on another store and never had any issues like this.

Adanna Fire Pits Australia
Australië
27 dagen gebruiken de app
Google LLC heeft geantwoord 20 augustus 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you are getting the help you ...