Recensies (9.559)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 72% recensies zijn 5 sterren
  • 12% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 11% recensies zijn 1 sterren
19 augustus 2021

This app is bad. We are 8 days in trying to get 26 products approved, not able refresh the feed, will probably have to wait another 5 business days for them to tell me some things not right.. support is useless. Will probably have to delete and start fresh with the sales & orders app. We have 1400 products with this one on another store and never had any issues like this.

Adanna Fire Pits Australia
Australië
27 dagen gebruiken de app
Google LLC heeft geantwoord 20 augustus 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you are getting the help you ...

2 april 2019

HORRIBLE NEW VERSION, DO NOT UPDATE.

THIS NEW SINGLE APP HAS BROUGHT MY ONLINE SHOP TO A STOP BECAUSE THERE ARE SO MANY LIMITATIONS COMPARED TO THE OLD APP.

I AM NOW EXPECTED TO GO THROUGH 100,000+ PRODUCTS MANUALLY TO DECIDE IF I WANT THEM TO BE VISIBLE ON GOOGLE SHOPPING, WHEREAS THE PREVIOUS APP WOULD ALLOW YOU TO PULL A SPECIFIC COLLECTION THAT YOU MADE VIA THE FORMULAS.

APPARENTLY THE ...

MM Automation Services
Verenigd Koninkrijk
27 dagen gebruiken de app
Google LLC heeft geantwoord 3 juni 2019

Thank you for sharing your feedback on the Google Shopping app. If you have a lot of products, sometimes the issue is that you hit the product quantity for your Google ...

19 februari 2019

Terrible, terrible app. We wasted 1 month waiting on pending products. Have read the reviews and everyone else was having the same problem. Do not install this app!

Jukes Street
Australië
27 dagen gebruiken de app
Google LLC heeft geantwoord 7 juni 2019

Hello Jukes Street, thank you for sharing this feedback with us here. I'll also be emailing you about this to see if I can help out with this issue. I think this might be due ...

20 december 2021

I used this app because it is an official Google channel. Unfortunately, Google made it impossible for me to get all my products approved despite being an authorized dealer and simply following the manufacturer's policies. Super frustrating to work on my business just so Google won't give it even a chance. Customer support is polite but unhelpful.

Savvy Scooter
Verenigde Staten
27 dagen gebruiken de app
Google LLC heeft geantwoord 21 december 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of ...

24 april 2018

This app was working perfectly and flawlessly. Now any new item that's added to my inventory is not updating. I have custom items with no GTIN and it's still asking for it! It's denied all newly added products adding to google shopping. Not good. Please fix.

Fortrove3
Verenigde Staten
27 dagen gebruiken de app
11 september 2022

You can't even publish products with GTIN codes on them. This is a pretty basic requirement for google shopping.

Sabalvilla
Verenigde Staten
27 dagen gebruiken de app
Google LLC heeft geantwoord 13 september 2022

Hi there,

Thanks for taking the time to review the Google channel by Shopify, I can definitely help you with GTIN code errors but as the advice is specific to your store I'll ...

16 maart 2023

Got suspended for misrepresentation, did ntohing wrong though. This app sucks unless your goal is to get suspended

LinkLogic
Canada
27 dagen gebruiken de app
Google LLC heeft geantwoord 24 maart 2023

Hi LinkLogic,
Thank you for taking the time to leave a review on the app. My name is William and I'd like to assist you with the misrepresentation concern that you have ...

Bewerkt 24 februari 2020

rubish app, support is friendly but offers no actual real support no more than a bot repeating useless answers.

PlantsToday
Australië
26 dagen gebruiken de app
Google LLC heeft geantwoord 25 februari 2020

Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you for leaving this feedback. We appreciate hearing back from our merchants about their ...

20 november 2022

Absolute garbage. I've been trying for over a month to get my products listed on Google. They keep disapproving my listings. I've reached out to Shopify several times and they keep telling me it's Google's problem. I've tried reaching out to Google and it sends me to Google Ads, which doesn't help because it's the wrong department. Nothing helps me reach the Google Merchant Center help desk. ...

Doves and Ravens
Verenigde Staten
26 dagen gebruiken de app
Google LLC heeft geantwoord 23 november 2022

Hi there,

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've ...

8 maart 2023

This app worked with one store but it is not working with another store. I'm trying to select Pakistan in the drop-down but for some unknown reasons, there is no option.

It would be great if someone can get on a call with me and help me to solve this weird issue.

Maria.B. Designs (AE)
Pakistan
26 dagen gebruiken de app
Google LLC heeft geantwoord 8 maart 2023

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...