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This app is bad. We are 8 days in trying to get 26 products approved, not able refresh the feed, will probably have to wait another 5 business days for them to tell me some things not right.. support is useless. Will probably have to delete and start fresh with the sales & orders app. We have 1400 products with this one on another store and never had any issues like this.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you are getting the help you ...
HORRIBLE NEW VERSION, DO NOT UPDATE.
THIS NEW SINGLE APP HAS BROUGHT MY ONLINE SHOP TO A STOP BECAUSE THERE ARE SO MANY LIMITATIONS COMPARED TO THE OLD APP.
I AM NOW EXPECTED TO GO THROUGH 100,000+ PRODUCTS MANUALLY TO DECIDE IF I WANT THEM TO BE VISIBLE ON GOOGLE SHOPPING, WHEREAS THE PREVIOUS APP WOULD ALLOW YOU TO PULL A SPECIFIC COLLECTION THAT YOU MADE VIA THE FORMULAS.
APPARENTLY THE ...
Thank you for sharing your feedback on the Google Shopping app. If you have a lot of products, sometimes the issue is that you hit the product quantity for your Google ...
Terrible, terrible app. We wasted 1 month waiting on pending products. Have read the reviews and everyone else was having the same problem. Do not install this app!
Hello Jukes Street, thank you for sharing this feedback with us here. I'll also be emailing you about this to see if I can help out with this issue. I think this might be due ...
I used this app because it is an official Google channel. Unfortunately, Google made it impossible for me to get all my products approved despite being an authorized dealer and simply following the manufacturer's policies. Super frustrating to work on my business just so Google won't give it even a chance. Customer support is polite but unhelpful.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of ...
This app was working perfectly and flawlessly. Now any new item that's added to my inventory is not updating. I have custom items with no GTIN and it's still asking for it! It's denied all newly added products adding to google shopping. Not good. Please fix.
You can't even publish products with GTIN codes on them. This is a pretty basic requirement for google shopping.
Hi there,
Thanks for taking the time to review the Google channel by Shopify, I can definitely help you with GTIN code errors but as the advice is specific to your store I'll ...
Got suspended for misrepresentation, did ntohing wrong though. This app sucks unless your goal is to get suspended
Hi LinkLogic,
Thank you for taking the time to leave a review on the app. My name is William and I'd like to assist you with the misrepresentation concern that you have ...
rubish app, support is friendly but offers no actual real support no more than a bot repeating useless answers.
Hi there, my name is Jonathan and I'm a member of Shopify's support team! Thank you for leaving this feedback. We appreciate hearing back from our merchants about their ...
Absolute garbage. I've been trying for over a month to get my products listed on Google. They keep disapproving my listings. I've reached out to Shopify several times and they keep telling me it's Google's problem. I've tried reaching out to Google and it sends me to Google Ads, which doesn't help because it's the wrong department. Nothing helps me reach the Google Merchant Center help desk. ...
Hi there,
Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've ...
This app worked with one store but it is not working with another store. I'm trying to select Pakistan in the drop-down but for some unknown reasons, there is no option.
It would be great if someone can get on a call with me and help me to solve this weird issue.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear ...