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easy and fast to setup. I am hoping that this as well as other products I use with my store translates into sales and customers
None of my products are approved, even though I've set them as custom and edited google shopping fields. Still no luck, I only have 52 products, so can't understand why it's so difficult uploading them to google shopping
Hi there, thank you for leaving your review! My name is Jonathan and I'm a member of Shopify's support team.
I'm sorry to hear that you've been struggling with the Google Shopping app, that's super frustrating! I'm going to take a deeper look into why your products have failed to sync with the Google Merchant Center and follow with in an e-mail with you. It's super important to me that we get the Google Shopping app working for you! It's a great tool when it works, so let's get it working for you as quickly as possible.
Check out your inbox for my e-mail! I look forward to chatting with you soon.
Jonathan E. | Shopify Support Guru
I am having the same experience noted by another reviewer of Shopify's "Google Shopping" app on Aug 26, 2019. He wrote: "I installed it recently and I launched a campaign which is automated of course. However, after the products were approved and the campaign started running there was no information on the admin panel about the amount of ad spend."
He then went on to explain he used another app to find out that he was indeed being charged for ads!
Using this app, I started an automated campaign 2 days ago and got a message on the admin panel that the ad was approved and active. No more information after that. I sent a message 5 hours ago asking for help through the Shopify "support" button on the Google Shopify app page 5 hrs ago and no reply yet.
I can't recommend this app given that I may be spending money but have no idea if I am or how much! I'm going to give Shopify 24 hrs to respond and if it's not fixed, cancel my ad and try a different approach to advertising on Google. This is unfortunate because the Shopify Academy course on using Google for E-Commerce was very helpful for general information. Unfortunately the poor performance of the Shopify Google Shopping app means I'll need to implement Google ads in another way.
Thank you for sharing your review with us!
To help out, I just wanted to confirm where the ad spend total will appear in your Shopify admin. You will be able to view all the details of your campaign under Marketing>the Specific Campaign>View Report.
I will also be following up with you via email to help look into the ad spend further. Thanks again! -Lizzy, Shopify Support
This app was very helpful in creating interest in my products! I am very happy I chose Google channel!
I am starting to use the app. I will know better soon if this channel is efficient for my store. Thanks for making it simple and integrated!
I use this app to help me grow and launch my business. In todays ever changing market you have to be visible on the internet in order to be seen.
Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. Google Shopping is a great addition to any store, and great to hear you are using it to grow your business!
I would love to talk to you further and better understand how the app is working for you. I will send you an email to open up that line of communication!
Claire - Shopify Support
Great app i pray it will get me the sales i need. I also would like justice for breonna Taylor may her soul rest in pea
I sued this app and is really easy to use and straight forward to start on Google Shopping.
However I do have some errore on Google Merchant that check differences between the feed price and the website price even though there aren't. Google Merchant assistance says it depends on the code on the website that confuse Google Crawler. Can you help me out guys?
It was great in the first few days, but then all of our five thousands products got disapproved from enhanced listing and google do not give us a particular reason. We cannot find the solution from the articles provided. Many products were moved into pending without a reason. There is no useful support at all.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the issue you are facing with your products. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
it‘s ok， just i need more customers, can you do it better? For example, can you have more opportunity for us to run more advertising? Can Google channel bring more customers who is really looking for kinds of our product? Thanks!
Hey there!
Amy here from Shopify, Im happy to answer your questions!
When running Google ads, Google goes through a learning phase to learn about your products and how best to place them across platforms so the get seen by customers who are most likely to purchase from you. I'm going to send you an email to check in and see how things have been going so far!
Amy l Shopify