Google & YouTube

For listing things it's great, until it starts wanting settings that shouldn't apply to that product at all. Gender, age, etc for paint. Fixing this does nothing since the item is back up on the list for yet something else the next day or hour. Image crawls? 3 days? Nope. They never finish. I don't even know what they are looking for in image crawls. Missing GTINs or wrong ones? Fix them? Nope. It still says it's the wrong GTIN even though you scanned right from the product. I have been fighting this daily for a month now and still have over 500 products on the publish error list that keep coming back.
Edit: Now over half my products are coming up with the error of not having a GTIN... but only when the GTIN is scanned or the product altered in any way. THey all have barcodes (gtins) in the listings! Customer support has stopped responding after the first email.

Very complicated to use. Too many merchant centers and apps (Google analytics, Google ADS, Google Merchant Center, and the list goes on).

App has a lot of glitches and each person sends you to talk to someone else for assistance

I am not sure why my account is suspended on google merchant center. My website sells children's pajamas. I have all the policy pages and correct product information. Any help would be greatly appreciated.

Unreliable. It worked for one of my stores but not for the second store, they have told me it is a known bug.
Support has stopped responding

need old version, i have 300 thousand product, this app only support 10 thousand

Wow. the process is rather perplexing a nd confusing. Much of the knowledge material is obsolete and chat / email is slow in coming. Complaints even to head office go unanswered. Gurus, whose job it is to be knowledegable in all aspects of Google shopping setup are deficient in providing answers. Instead, they refer to a absolutely inadequate knowledge base. Whew. It took me weeks to see the light of day which I stumbled into. Not sure at this time if I am on right track but I pray that my efforts do not wind up costing me without a bit of yardage gain. Make the process more simple Google. I know you can.

The process to add product to my Shopify store has been a nightmare and still has not synched with my store. I have been on with multiple agents from Google and they were little to no help. Thank goodness for Shopify they are currently assisting me on this issue.

Ich versuche Produkte die mehrere Farb- und Größenvarianten haben, zu Google Shopping hinzuzufügen. Jedoch scheint es, als müsste ich für jede Variante ein extra Produkt anlegen, wie beispielsweiße T-Shirt black gr. M, T-Shirt black gr. L und T-Shirt black XL. Das ist nicht praktikabel. Die Produkte die bei meinem Fulfillmentservice angelegt werden, haben bis zu 12 Farben mit den Größen XS, S, M, L, XL, XXL, 3XL. Das sind 84 Varianten. Oder gibt es eine Möglichkeit bei den Google-Feldern, mehrere Farben und Größen anzugeben? Ich habe es schon mit "XS, S, M, L, XL, XXL, 3XL" und "black, bottle green, burgundy, dark heather grey, ocean depth, plum, french navy, anthracite, stargazer, azure, skyblue, royalblue" versucht.. Mir ist aber selber schleierhaft, wie diese Eigenschaften auf die Varianten übernommen werden sollen, deren Felder unter dem Hauptprodukt aufgeführt sind, die ich nicht anklicken und bearbeiten kann. Warum können nicht einfach alle Informationen eines Produktes übernommen werden und dann werden noch notwendige Infos für Google wie Produktkategorie, Altersgruppe, Geschlecht und Zustand manuell hinzugefügt über den Bulk-Editor?

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I'm really struggling with Google over the use of this app. I'm getting conflicting info between my shop and the merchant centre. I uploaded 50 items from Shopify but merchant centre is only showing 45, then Google suspended my merchant account for misrepresentation, and just sent me a link giving many reasons as to what they class as misrepresentation. 4 emails later to them, they keep sending the same link with the misrepresentations on. They won't even investigate what my particular reason is to why its issuing a misrepresentation suspension. When the app is working well, its great, but when it isn't, it is so not worth the hassle it brings with it.