Recensioner (9 247)
Förfina
-
Efter omdömen
The process to add product to my Shopify store has been a nightmare and still has not synched with my store. I have been on with multiple agents from Google and they were little to no help. Thank goodness for Shopify they are currently assisting me on this issue.
Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify
Ich versuche Produkte die mehrere Farb- und Größenvarianten haben, zu Google Shopping hinzuzufügen. Jedoch scheint es, als müsste ich für jede Variante ein extra Produkt anlegen, wie beispielsweiße T-Shirt black gr. M, T-Shirt black gr. L und T-Shirt black XL. Das ist nicht praktikabel. Die Produkte die bei meinem Fulfillmentservice angelegt werden, haben bis zu 12 Farben mit den Größen XS, S, M, L, XL, XXL, 3XL. Das sind 84 Varianten. Oder gibt es eine Möglichkeit bei den Google-Feldern, mehrere Farben und Größen anzugeben? Ich habe es schon mit "XS, S, M, L, XL, XXL, 3XL" und "black, bottle green, burgundy, dark heather grey, ocean depth, plum, french navy, anthracite, stargazer, azure, skyblue, royalblue" versucht.. Mir ist aber selber schleierhaft, wie diese Eigenschaften auf die Varianten übernommen werden sollen, deren Felder unter dem Hauptprodukt aufgeführt sind, die ich nicht anklicken und bearbeiten kann. Warum können nicht einfach alle Informationen eines Produktes übernommen werden und dann werden noch notwendige Infos für Google wie Produktkategorie, Altersgruppe, Geschlecht und Zustand manuell hinzugefügt über den Bulk-Editor?
awesomeczvzvcvxcvxcvsvscacashcbashucasyucyuaschbchuzbcuyvcytasycagdahubchuabucbaiucvytzyc asxuasvyasgxuas saxhuasbxuas
I'm really struggling with Google over the use of this app. I'm getting conflicting info between my shop and the merchant centre. I uploaded 50 items from Shopify but merchant centre is only showing 45, then Google suspended my merchant account for misrepresentation, and just sent me a link giving many reasons as to what they class as misrepresentation. 4 emails later to them, they keep sending the same link with the misrepresentations on. They won't even investigate what my particular reason is to why its issuing a misrepresentation suspension. When the app is working well, its great, but when it isn't, it is so not worth the hassle it brings with it.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the Misrepresentation message you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.
Adil | Shopify
I just started with all this, and I’m learning a lot. but it’s good so far, I hope this work for me and my family.
Hi there! Thank you for leaving us a review. My name is Jonathan and I'm a member of Shopify's support team, and we really appreciate hearing from you!
I would love to shoot you an e-mail so we can work together to set up the Google Shopping application for your store, it's a great tool to market yourself and I'd love to see it work well for you. Keep an eye out for that e-mail in the near future!
Talk soon,
Jonathan E. | Shopify Support Guru
I applied this app to my store, however it has not generated any traffic. I have checked the SEO requirements and those are in place and have been evaluated as being great. This still doesn't not allow me to understand why I cannot get to at least the first page on a search. So i have felt a bit disappointed by this app. It seems that one needs to throw tonnes of money in marketing and advertising in order to be successful at this. I guess that if i paid Google the results would be way better.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the channel and add functionality to suit our Merchants needs. Currently the channel is specifically for the Google Shopping tab and Google Smart Shopping Campaigns, not search pages but I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
Google検索からの新規の集客に不可欠なアプリです。アプリ側で商品のGTINやMPNを設定してもGoogle Merchant Centerに反映されず大変不便なので、これらが反映されるように早急な改善をお願いします！
Data feeds expire in Google Merchant Center and the app didn't renew the feed at all. Not good. I saw a lot of complaints about this online. Why don't you fix it ?
Hi, there. Your feedback is valuable and will help us improve the platform and apps so we thank you for taking the time to share it with us.
Google does currently have a limitation where if a product is not updated within 30 days, it expires. The Google Shopping app should update your product before this timeframe so products should not expire. If for any reason it does expire, you can contact Shopify Support and our team can assist further!
I’ve followed up with you via email in case you needed any further assistance on this. Hope to hear from you soon!
- Alex, Shopify Support
Only allowed me to create a product feed for Canada, so I manually created product feeds for every country in Merchant Center. Then the app re-submitted products that were already active, messing up all my Google Ads campaigns.
Thank you for sharing your feedback with us. This is actually expected behaviour as you can only target one country (determined by the currency in which your Shopify account is set to.) with the Google Shopping app. We’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. -Emma, Shopify Support
Es ist sehr schwierig für mich, Shopify mit Google zu synchronisieren, wenn das zweite Mal ausgesetzt wird, funktioniert es meiner Meinung nach nicht richtig