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Sadly I moved to Shopify to get this app working with my Youtube channel. Can't get it working it's terrible and my YouTube channel is for tech training.
People have multiple youtube channels not just the main login.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. It sounds like you may be having an issue with setting up the Youtube section of the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Charlotte | Shopify
Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.
Hi, there! Thanks for sharing your feedback about the Google Shopping app. I'm sorry to hear that you found the experience frustrating. I'd love to work together with you to help get the app set up for your business, so I've reached out to you by email and hope to connect soon. -Emma, Shopify Support
Wir haben die App kürzlich installiert. Bereits nach einem Tag hat Google eine automatisierte Mail mit folgendem Inhalt geschrieben: We've reviewed your Merchant Center account and found policy violations. Your Merchant Center account has been suspended, and your products are no longer being promoted.
Note that a suspension notification is also displayed in your Merchant Center account. In addition, related Merchant Center accounts may also get suspended.
Your Merchant Center account is in violation of the following policies: Misrepresentation Google doesn't want users to feel misled by the content promoted in Shopping ads. [link to policy] In determining whether a merchant and/or site meets our requirements, we may review information from multiple sources including your website, product listings, accounts and third party sources. If you believe there’s been an error, please contact us by visiting https://support.google.com/merchants/gethelp. If you believe there's been an error or you believe you have fixed the issues, we want to help. Use the “Request review” button located on the Account Issues tab on the Diagnostics page of your Merchant Center account to request account reevaluation or contact us. Learn more about the “Request review” button Sincerely, The Google Merchant Center Team Es ist für uns unklar, wo der Fehler sein soll. Wir erwarten, dass Shopify uns hilft, diese Fehler zu beheben, damit das Merchant Google Shopping Konto wieder funktioniert.
Forced to change over to this app from an older version and it is totally useless. Doesn't present the correct calculated postage values to Google. Has messed up settings in my Google Merchant Centre. No way to customize the feed at all. Would leave a quarter of a star if possible.
Solo disponible para EEUU por lo cual no se pudo concluir el proceso de registro y de actualización de los productos
Shopify is not sending the product info to Google Merchant Center! It is so frustrating to have to spend hours upon hours on YouTube looking for solutions!
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your products syncing with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
I tried for three weeks to use this piece of junk and the support team was totally worthless as you would expect from google. They offered no help whatsoever in telling me which hoop to jump through to get shopping approved. We should expect better.
Hi there! Amy here from Shopify Support. Thanks for taking the time to leave us a review.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Amy - Shopify Support
I can't even connect the app to try it out. I keep getting "Error 400: invalid_request
Account restricted" If you’re the app developer, make sure that these request details comply with Google policies.
access_type: offline
openid.realm:
origin: https://google-shopping.shopifycloud.com
response_type: code permission id_token
redirect_uri: storagerelay://https/google-shopping.shopifycloud.com?id=auth705803
ss_domain: https://google-shopping.shopifycloud.com
prompt: consent
include_granted_scopes: true
client_id: 407182546550-jursbltk3ek1batrdhns9pojkpnv63ke.apps.googleusercontent.com
gsiwebsdk: 2
scope: openid https://www.googleapis.com/auth/userinfo.profile https://www.googleapis.com/auth/userinfo.email https://www.googleapis.com/auth/siteverification https://www.googleapis.com/auth/content https://www.googleapis.com/auth/adwords https://www.googleapis.com/auth/youtube.third-party-link.creator https://www.googleapis.com/auth/youtube.readonly
Hi there!
Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Google Channel app. I completely understand where you are coming from and I will be reaching out to you shortly so we can troubleshoot what is happening on your end. I want to make sure you have all the necessary tools to try out and take the most out of the Google Channel app.
I look forward to chatting with you!
Paola | Shopify Support
Complete headache and not even remotely intuitive. Wanted to like it because I use Google Adwords. Frustrating.
Thank you for leaving your review and we appreciate you providing us with this feedback. I'm sorry to hear that you find the app to be troublesome and difficult to use.
I would like to know more about what it was you found difficult about the app's usability, and if there's anything I can do to help so that it might become a viable option for you in future. I will be sending you an email shortly about this so please look out for it and send a reply if you'd like to discuss this further. -Victor, Shopify Support
Não consigo vincular minha conta google maelson.tavares@gmail.com com o app do canal de vendas do google pelo shopify