Recensioner (9 498)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
4 oktober 2018

This app is completely and utterly useless. It basically treats you like you are an idiot, which is not at all what you want if you plan on running a successful Google Ads campaign. The various features of Google Ads are important, and this app strips you of access to them in favor of an overly simplified setup that is poorly designed and simply doesn't work.

Stirrers.net
USA
En dag användning av appen
5 oktober 2018

I deleted the old version and installed this because it said the old version was an unsupported version. I used to be able to select just one collection to advertise, but those controls are now gone and all products are being shown. Cannot change any settings in AdWords except the name of the new campaign that this app sets up. Once setup, cannot change locations, bids, schedule, etc. This seems like it was made for users with no previous Shopping campaign experience. Total disappointment.

Solo Classe
USA
En dag användning av appen
3 januari 2023

Ridiculous app, wasted 2 days of my life trying to get this app the even start to sync my products which it flat out refuses to do. No errors, no warnings just nothing happening. Absolutely useless.

Castle Cove Candles
Storbritannien
En dag användning av appen
Google LLC svarade 5 januari 2023

Hi there,
William here from Shopify, thank you for taking the time to review our app. I'd like to open a dialogue between yourself and our specialized support team to work towards resolving the sync issue you've described here. I'll send you an email to discuss your specific case.
William | Marketplaces Support Specialist
Shopify

5 augusti 2022

Sadly I moved to Shopify to get this app working with my Youtube channel. Can't get it working it's terrible and my YouTube channel is for tech training.
People have multiple youtube channels not just the main login.

Paul Nicholson PNUK Training
Storbritannien
En dag användning av appen
Google LLC svarade 11 augusti 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. It sounds like you may be having an issue with setting up the Youtube section of the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.

Charlotte | Shopify

11 oktober 2018

Uninstalled because it clearly wasn't ready for use. It now throws an error on installation, yet Shopify are requiring it's installation by the end of October. Why is this going so badly?

Three Peaks Challenge Shop
Storbritannien
Ungefär 24 timmar användning av appen
29 mars 2022

Wir haben die App kürzlich installiert. Bereits nach einem Tag hat Google eine automatisierte Mail mit folgendem Inhalt geschrieben: We've reviewed your Merchant Center account and found policy violations. Your Merchant Center account has been suspended, and your products are no longer being promoted.
Note that a suspension notification is also displayed in your Merchant Center account. In addition, related Merchant Center accounts may also get suspended.
Your Merchant Center account is in violation of the following policies: Misrepresentation Google doesn't want users to feel misled by the content promoted in Shopping ads. [link to policy] In determining whether a merchant and/or site meets our requirements, we may review information from multiple sources including your website, product listings, accounts and third party sources. If you believe there’s been an error, please contact us by visiting https://support.google.com/merchants/gethelp. If you believe there's been an error or you believe you have fixed the issues, we want to help. Use the “Request review” button located on the Account Issues tab on the Diagnostics page of your Merchant Center account to request account reevaluation or contact us. Learn more about the “Request review” button Sincerely, The Google Merchant Center Team Es ist für uns unklar, wo der Fehler sein soll. Wir erwarten, dass Shopify uns hilft, diese Fehler zu beheben, damit das Merchant Google Shopping Konto wieder funktioniert.

LANG-STEREOTEST AG
Schweiz
Ungefär 24 timmar användning av appen
12 oktober 2018

Great in Theory but when we installed the app it caused changes in our whole theme and created a bug in our jquery file. We are still trying to fix it but we had to take down our site for a day.

UniversalTime
Österrike
Ungefär 24 timmar användning av appen
10 januari 2023

Shopify is not sending the product info to Google Merchant Center! It is so frustrating to have to spend hours upon hours on YouTube looking for solutions!

Unbound Candles
USA
Ungefär 21 timmar användning av appen
Google LLC svarade 18 januari 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your products syncing with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.

Jason | Shopify

11 oktober 2018

Ok, if 90% of the reviews are 1 star when will Google & Shopify wake up and fix the issues? App does not work on my store or on any other store I try to install it on.

Spirit of Ava
USA
Ungefär 20 timmar användning av appen
20 mars 2018

I am a Canadian Business and only allowed to sell in Canada USD makes no sense the only real reason i downloaded the app was because when KIT uploads my products i want the google product category to show up so facebook business manager doesnt give me errors. Seems like a waste of time app

Galibelle Canada
Kanada
Ungefär 19 timmar användning av appen