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Sadly I moved to Shopify to get this app working with my Youtube channel. Can't get it working it's terrible and my YouTube channel is for tech training.
People have multiple youtube channels not just the main login.
Hi there,
Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. It sounds like you may be having an issue with setting up the Youtube section of the channel. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Charlotte | Shopify
Uninstalled because it clearly wasn't ready for use. It now throws an error on installation, yet Shopify are requiring it's installation by the end of October. Why is this going so badly?
Wir haben die App kürzlich installiert. Bereits nach einem Tag hat Google eine automatisierte Mail mit folgendem Inhalt geschrieben: We've reviewed your Merchant Center account and found policy violations. Your Merchant Center account has been suspended, and your products are no longer being promoted.
Note that a suspension notification is also displayed in your Merchant Center account. In addition, related Merchant Center accounts may also get suspended.
Your Merchant Center account is in violation of the following policies: Misrepresentation Google doesn't want users to feel misled by the content promoted in Shopping ads. [link to policy] In determining whether a merchant and/or site meets our requirements, we may review information from multiple sources including your website, product listings, accounts and third party sources. If you believe there’s been an error, please contact us by visiting https://support.google.com/merchants/gethelp. If you believe there's been an error or you believe you have fixed the issues, we want to help. Use the “Request review” button located on the Account Issues tab on the Diagnostics page of your Merchant Center account to request account reevaluation or contact us. Learn more about the “Request review” button Sincerely, The Google Merchant Center Team Es ist für uns unklar, wo der Fehler sein soll. Wir erwarten, dass Shopify uns hilft, diese Fehler zu beheben, damit das Merchant Google Shopping Konto wieder funktioniert.
Great in Theory but when we installed the app it caused changes in our whole theme and created a bug in our jquery file. We are still trying to fix it but we had to take down our site for a day.
Shopify is not sending the product info to Google Merchant Center! It is so frustrating to have to spend hours upon hours on YouTube looking for solutions!
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your products syncing with Google. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify
Ok, if 90% of the reviews are 1 star when will Google & Shopify wake up and fix the issues? App does not work on my store or on any other store I try to install it on.
I can't even connect the app to try it out. I keep getting "Error 400: invalid_request
Account restricted" If you’re the app developer, make sure that these request details comply with Google policies.
access_type: offline
openid.realm:
origin: https://google-shopping.shopifycloud.com
response_type: code permission id_token
redirect_uri: storagerelay://https/google-shopping.shopifycloud.com?id=auth705803
ss_domain: https://google-shopping.shopifycloud.com
prompt: consent
include_granted_scopes: true
client_id: 407182546550-jursbltk3ek1batrdhns9pojkpnv63ke.apps.googleusercontent.com
gsiwebsdk: 2
scope: openid https://www.googleapis.com/auth/userinfo.profile https://www.googleapis.com/auth/userinfo.email https://www.googleapis.com/auth/siteverification https://www.googleapis.com/auth/content https://www.googleapis.com/auth/adwords https://www.googleapis.com/auth/youtube.third-party-link.creator https://www.googleapis.com/auth/youtube.readonly
Hi there!
Paola here with Shopify! Thank you for taking the time to tell us about your experience with the Google Channel app. I completely understand where you are coming from and I will be reaching out to you shortly so we can troubleshoot what is happening on your end. I want to make sure you have all the necessary tools to try out and take the most out of the Google Channel app.
I look forward to chatting with you!
Paola | Shopify Support
Não consigo vincular minha conta google maelson.tavares@gmail.com com o app do canal de vendas do google pelo shopify
I am using the currency - Singapore dollar. The Google Channel interface automatically prompts you to select only one country. Thus, in Google Shopping, the feed is available only for one market country, which is extremely inconvenient. Also, after I created a Shopping campaign in my Google Ads account and linked the feed, I couldn't find any products. They simply do not appear as if they are not there. Can this be fixed and how?
Hi there,
Jordan here from Shopify Support. Thank you for taking the time to leave a review of the Google Channel app. Your feedback is greatly appreciated.
At the moment, the Google Channel app is designed for targeting one country at a time. Though, there are a few ways to accomplish this external to the Google Channel app. I will send you an email where we can discuss this further, as well as address your product feed concern for your Google Shopping campaign.
Jordan | Shopify Support
Why would you left behind non USD stores!?!?!?!?!?!