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None of our products have been approved. 250+ products have been in "pending" for months. We've submitted four tickets over the course of that time period and gotten no response. For the products that have not been approved, no reason is given by the app. I followed several Shopify tutorials, and I still cannot find the issue. One tutorial suggested that the app should tell me why certain products are not being approved, but that has not been our experience.
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want you to get the support you need in regards to the issue you are facing with your products on the Google Channel. I'll be sending an email out to you shortly to explain some details. I look forward to communicating with you there.
Adil | Shopify
Easy to follow advices. A good step by step ! Thanks
Just wondering with the file url for the feed file (export) that we need to mention on Google Merchant.
So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify
These are two good quality products of variety for my business. I hope my business will milestones of YouTube success later. I will be faithful always. I never give up on my YouTube personal and YouTube business continues. I pray every day to god. I will still be patient. I keep continuing on my YouTube channel. The customers purchased products on my store website online 4 months ago already. The customers said that love my products. They haven’t purchased my products since then. I hope they will do it.
I like the app. to bad my account is suspendet for your polocies that is not justify but I can never contacted you
Super easy to use. I would love to edit the Description in the SEO edit web site. Still I find it as a powerful tool to leverage my shopify site.
Best app out there! I've spent a lot of $$ on other forms of advertising, but google is THE way to go. Most of my sales are attributed to this app. Easy to use with immediate results. Thank you!
I struggled at first with the requirements, but persevered and improved my website beyond their recommendations : )
easy to use it was set up with one click. it took me directly to the website to set up the account and set up the payment methods. Something I would not be able to do without this service.
It's been easier to set up the sales channel than any of the other ones I've tried. Facebook, Pinterest and Amazon. They really walk you through the steps to find any of the products with errors, so you can fix on your own.