Recensioner (9 428)
Förfina
-
Efter omdömen
I haven't had a chance to use the app yet...after I'm able to see how it works I will update my recommendation.
its okay a little hard to understand how it works not to sure where my adds are going or how to see them on here
Relativamente simples, porém muitos erros que retornam, não são claros e um tanto genéricos. Não diz onde está o erro, meio que você tem que adivinhar e encontrar por si os problemas que ocorrem lá no MERCHANT CENTER, e os sistema não diz que é lá. O Google precisa melhorar a comunicação, que já foi pior, mas continua muito ruim. Seria melhor dizer o problema, onde é que está, e como concertar. Evitaria o suporte, que não veio, chegou depois de eu ter adivinhado onde estava. Eu me batendo e achando que seria falta de informações lá no Shopify, mas estava no MERCHANT CENTER, que era uma coisa simples.
Olá e obrigado por reservar um tempo para deixar comentários detalhados. Planejamos lançar melhorias em um futuro próximo que devem resolver suas preocupações sobre os erros de produto não serem claros e também sobre não ser possível corrigi-los facilmente no aplicativo. Fique atento para estes lançamentos nos próximos meses! Como todos os comentários que recebemos, compartilharemos o feedback com as equipes de produto relevantes, pois estamos sempre buscando melhorar nosso aplicativo e nossa experiência de suporte. Obrigado novamente!
I am still working with this app so no opinion yet, but so far it seems pretty streamlined for the most part.
Hi there, my name is Jonathan and I'm a member of Shopify's Support team!
Thank you so much for leaving us a review and sharing your feedback! We really appreciate it, as it helps us make the Google Shopping app better for all of our merchants.
I'm going to follow up with you via e-mail to further discuss your experience with the app and see how the set up process is going for you! Please check your inbox and junk mail folder for that message.
Talk soon,
Jonathan - Shopify Support
I am new to this, but so far it's been alright. I have a store and trying to reach out to the public, and this site was recommended and I trust the name, so I am giving it a try. I am excited that there is a Google App for this type of selling experience.
Hey there!
Amy here from Shopify, I'm glad to hear of your excitement! I would love to hear how things are going so far and gather any feedback you might have. I'll send you an email so we can chat!
Amy l Shopify
This app was easy to use and to set up. However it would be great if it could be set up ready to go live as soon as you are ready to start trading rather than having to make the website live beforehand. I've had to put a large notice on the site to inform potential customers that although the site is live we are not yet trading as we are still in the set up stages and will contact those of who have subscribed to our newsletters that we will email them them when we are ready
Hi there, my name is Jonathan and I am a member of Shopify's support team!
I'm glad to hear that you've found the application so easy to use and that the set-up process didn't cause you and grief. That's great!
I would like to follow-up with you via e-mail and get more feedback if that's okay with you? I really appreciated the feedback regarding Google's requirement for the store to be live in order to approve it for Smart Shopping campaigns and wanted to see if you had anything else you could share with our developers.
I've sent that message for be sure to poke around for it in your inbox and junk mail folder! I look forward to speaking with you.
Jonathan - Shopify Support
After having no luck initially with this app until a negative review was written I have now had great support from john at shopify to get things moving and products approved. Now we will see if the spend gets results.
A little bit confuse to set and also we never know how the products are displaying. Overall Google Mechant is very very complicated.
Hello there and thank you for the feedback. I wanted to share some resources that cover how to use the app:
Webinar video: https://www.youtube.com/watch?v=8jcEtaaqtnw
Help Center: https://support.google.com/merchants/topic/13402337?hl=en&ref_topic=11270841,7259405,&sjid=5098060001685599478-NA
We will also reach out directly to see if you need any additional assistance.
I am still setting it up. so give me some time to check it out before I can review I can review after. Thank You.
I will try the application and try to identify the benefits of it as desired for me to achieve all my shopping goals
Hi there!
Amy here from Shopify. Im happy to hear that you are going to give the Google Shopping app a try. It can be such a huge tool for your business! I'm going to send you an email with some additional resources to get set up and running.
Amy - Shopify