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It is a frustrating experience with the Google Merchandise Center. It's disappointing that my account suspension was not lifted, even after I made the necessary changes to my product details, business address, and contact information. It's also concerning that I did not receive any feedback on what else might be required to reactivate my account and that my attempts to contact Google Merchandise Center only resulted in an auto-reply.
I'm seeking assistance from a Google Ads or Google Shopping expert who may be able to provide guidance and support in resolving my issue.
Hi there,
Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.
In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.
Vance | Shopify
I am using this app to get exposure on Google on my website so that I can start getting sales to my website
Google has been a great in helping me solve and set up my account! Thank you ALL so much! I am super excited about being able to sell on google!
Easy to use, does exactly what it sets out to do and what I need it to do, we noticed a decent increase in sales traffic after a month of using this app.
Easy to use don’t have to have web design or it skills. Makes it easier to find wat your looking for
Great
I have had nothing but issues with this app. I have made all the requested changes, still not able to get it up and running correctly. I have even had an e-comm professional help me build my shopify account and install this app. Still doesn't work. About ready to give up.
Hey there,
Charlotte here from Shopify. Thank you for taking the time to provide feedback. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open a line of communication to see how I can help.
Charlotte | Shopify
Setting up this sales channel for my Shopify store was overall very simple and easy. I like that it does tell you what needs to be fixed if an item is not approved. What would make it even easier is if it only brought up those sections for bullk editing editing rather than bring up all of them.
Have been using this for a while now and Its good. Also, hope the new analytics GA4 support is good.
I”m just getting into the app and learning new things. I enjoy all the resources for information it’s all applying the information.