Recensioner (8 257)
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It was a great App and I like the way it Types letters to people like me who are interesting in their
Hey there! Jonathan here from Shopify Support. Thank you so much for taking the time to leave us a review. I would love to talk to you further and better understand how the app is working for your business. I will send you an email to open up that line of communication with me.
Jonathan - Shopify Support
100 percent of our products are custom, when Shopify updated this app a few months ago, I lost thousands $$$ since then on unperforming ads and loss of traffic, since then do to my products were not showing properly on google searches. This is because the app has a bug that its not letting google know that my product identifier does not exist, which means that the app is not letting google know that my products are custom and do not have a GTIN or MPN. After months trying to figure out why my products were not showing consistently with Google, Google told me that do to this issue I am loosing about 80% of my traffic and not getting any organic shopping traffic!!! After speaking with 3 different shopify support agents, Shopify told me the other day that this option is not necessary and will not have any negative effect on my listings. THIS IS NOT TRUE. I manually updated my Google feed with Identifier exist to NO which this APP fails to do and let me believe that it is doing so, Now my two store is starting to show improvements on the listing and orders are coming in more frequently via Google, after months!!!!! Being a small business owner and relying 100% on our online stores to support my family, I feel that Shopify google app and its support let me down. This issue can be tested by going to a product listing - More Actions - Google App and check mark "this is a custom product". This check mark should be letting google know that the product have an "identify exist" with a value of "NO". It doesnt do this update which is a bug on the app that will be affecting ALL shopify users with custom products that are similar to other products. Google app will eventually override my feed via the content API and give me issues again, which is what I am worried about!
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear of the struggles you are facing with custom products. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
Great idea. Very bad execution. It was not clear that starting a new Google Shopping Campaign will OVER-RIDE your existing shopping campaign. For 2 weeks our TOP performing shopping campaign was not delivering because this APP prevented it.
This APP NEEDS A LOT of improvement for shopify store owners. It might be great for some that don't have the slightest clue of how to get started with Google Shopping Ads but I can tell you first hand this APP leaves a lot to be desired. For one you are unable to set any sort of Target ROAS. You are unable to run any bid adjustments on specific devices and the conversion reporting is questionable.
If you want to know why this APP has ONLY 1 STAR install it and find out for your self.
I love it, it drives customers to my store and keeps me on the frontend so customers can find me easily
i think its working thanks for helping dreams come to fruition.
id like easier ways to share store. thanks for everything
Unfortunately, like many other people here who is complaining about their wasted time and energy... I feel the same and so I give up. Shopify gurus cannot help much either! It's hard as well to gamble with money placing ads ($5 a day for 30 days!) without seeing how the ads really looks like if I click publish when making a campaign. Why they don't make this easier for us? since we are going to pay for the ads anyway.
Thank you for leaving your review and I'm sorry to hear that you've not received the help you were looking for from our support team. I can appreciate why this inability to see what the ads look like before you publish them was problematic and I'd like to discuss this further with you to see if I can help. I will be sending you an email shortly and look forward to hearing back from you on this matter. -Victor, Shopify Support
Great app. Newly used but has guided me already. Still habe more items to explore so it would be effective
love it!
Very easy to set up with clear instructions and videos to help along the way. Made it easy to install and get set up.
This app is really really good. One of the must-install app on Shopify. This app makes me feel happy everyone lauching