Recensioner (8 127)
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This app is very helpful and walked me through the entire setup process to list my products in google searches.
I used this app to help track and boost sales with my Shopify store. After taking the Google Ads CErtification course I look forward to the results
We are really disappointed about the app. First we installed it. We connected all our Ad-Sense and other google account's to the app. Afterwards we've got a lot of eMail invitations from google we must and have been accepted. - App was staring and we started campaigns. Next day: We've got one eMail after the other: You did not accept google ad's sense invitation, account blocked. Sorry, but this will really cost a lot of time. We have already been registered and we've got eMails, everything was OK - first - ....Now the APP ist blocked. Strange!!!!
Hi there, my name is Jonathan and I am a member of Shopify's support team.
I'm so sorry to hear about your negative experience with the Google Shopping app, I can appreciate how frustrating it must be to have your account suspended after doing everything you were instructed to do.
If you don't mind, I'd like to talk a bit more about your experience and see what we can do about getting the Google Shopping app up-and-running for you! I'm going to send you an e-mail that you can respond to so we can keep in touch.
I look forward to speak with you soon!
Jonathan - Shopify Support
Support, Is there anyone there at all?! Or have you released a product and don't do support! I have contacted you several times with a request and no response at all, I am already silent to do something. I blocked with next my tasks and just second week waiting any reply from your guys. Releasing a product, give resources to maintain or take money for the product but do it with quality!
Hey there,
Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issue you are facing with the Google Channel. I'll be sending an email out to you shortly to open up lines of communication. I look forward to communicating with you there.
Adil | Shopify
I used this App to market my product. I hope it works out well. It appeared to be quite confusing because it was opening many pages and different windows and does not link you back to where you were.
This app is of no use, does not work!!!!!!!!!!!!! DOES NOT SYNC BEWARE will waste your time!!!!!! DO NOT DOWNLOAD
Hey there, thank you so much for leaving this feedback. I am sorry to hear that you have experienced difficulties when getting this app to work. I have reached out via email to provide you with support if needed and to gather any further feedback you may have. All the best. -Bo, Shopify Support
Collegato perfettamente, facile da configurare. Grande google
Got my account suspended due to misrepresentation. The feed is not transferring the right information always, I got the sale price instead of the regular one as an example, many problems and missing information regarding the brand and GTIN although I have all the information in the product page. The app does not help at all.
Hi there!
Paola here with Shopify! Thank you for taking your time to leave us a review. Misrepresentation suspensions can be frustrating and, although Google does not share further information with us, I will be reaching out to you via email shortly with more details on what can be done in this scenario. I want to make sure you can take full advantage of our app for your business.
I look forward to speaking with you.
Paola | Shopify Support
Works really easy, everything works just like an iphone app, you have to fill in certain info like normal and you can start!
Unable to add identifierExists to the feed.. So anyone with custom products suffers because you can't add 'false' to the value. Any errors in the merchant centre costs £££ www.annalise.co.uk
Thank you for taking the time to write your review, it's much appreciated. The app can sometimes throw up some errors and knowing how to resolve them might not always be clear, so I'm going to send you an email shortly to find out what these errors are and I'll see if I can help you with them. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support