Google & YouTube

After using the old shopping feed for some time we moved to the "new" version. We immediately saw a huge dive in sales. I gave the app about 3 months and was only able to recover a portion of where we were at before switching. The main problem is the lack of control with the new "Smart" shopping campaign this app forces you into; no negative keywords, no control on where the ads are placed, ect.

Looking for a different app or will just have to manually feed then info in until shopify fixes the problems. Big waste of money here.

I have connected my store to google channel and no the sales are increased. its easy to install and mange.

great app but , it takes long time approving the adds.I think google can provide more creative advertising method. need to be more easier in creating a campaign.

it was easy and simple, hope no problems popup later..
it was like 9 clicks total and you want me to write minimum 100 chars??
this survey is the hardest part so far

App is great and easy, but we are having problems to synchronize BARCODE information with Google GTIN. We've created all the products with the barcode but in merchant center this information is missing... I've sent you a message but nobody answer me.
Could you help us? Regards.

easy steps to follow, was able to set up within 20 mins and did not find much hassle in setting up. :)

HORRIBLE!! The customer service on this app is terrible. I received 20 plus messages. Store connected, store suspended, store connected again, someone claimed your URL (it was ME)... Just horrible. Shopify needs to get with Google to correct this. I have been dealing with this for two weeks. Every SINGLE day I get a different message from them. Accepted...Suspended...Misrepresentation...claim website. The cycle continues. Shopify just tells you to contact Google. This is an APP issue

Application pas au top, elle crée des conflits entre les produits shopify et votre compte marchant center ensuite votre compte est suspendue.
Une Grosse MISE à jour EST REQUISE POUR CETTE APPLICATION…

I will say it does its job of submitting products to google merchant centre.... however, that is as far as I can say as for how good the app is.

Easy to filter through google shopping fields? No. One at a time or not at all.
Easy to find your products based on the google shopping ID? No.
Download a .csv or excel file of the google shopping feed, and reimport to update the google shopping fields? No.

These are all simple, and obvious tasks, and without the ability to carry these out it is extremely difficult for high-number-of-products stores like ours!

Google really makes it difficult to post items on their platform. I have spent countless hours trying to figure out why NONE of my merchandise is approved to list on their platform. I have specifically asked them hat needs to be done, no one has an answer they just keep sending me the same messages over and over with no assistance or instructions even AFTER I emailed them asking for help. This is a joke!!! They are either suspending my account or not approving anything I upload. I hate it!!!