Google & YouTube

I followed the process but don’t understand what I have set up. Some more information would be helpful during the process.

Doesn't work well. Shopify, you built it, please fix it.

I tried support but that didn't help so I will write this review.

You have a mandatory field on the product page, why I don't know, it is called "vendor". Ok? Well some of us are small businesses who sell one of a kinds. Vintage would also have issues with this.

So you force us to add a "vendor", I have used my shop name. Well, Google takes that information and adds it as BRAND. There is no brand! So they punish me and keep asking for a GTIN etc. I had to go to the merchant center and change every product. Tick off the box they have, for "custom or vintage". Days later it is back to what it was!!! I assume because it keeps pulling the information from Shopify?

Why don't you add a box on the product page, where we can check "custom or vintage" because there is no brand and not force us to write something that isn't true? Also, product category should work as it does on Google, so we can easily pick category. I get warnings all the time, I click on the yellow google, the window to edit pops up and same thing there. No suggestion about category. Do you really think we know those long categories? I tried adding the number I knew it was, didn't work.

Your programmers are changing the dashboard weekly, unnecessary changes and not always for the better, how about fixing actual issues? Adding things we can use instead of meaningless moving things around so we can't find them?

Just asking!

I guess I may have to remove the app and try something else. i am not sure what to do right now. I really wanted this to work. I can't believe this hasn't been known before and fixed. So did you know and never did anything about it or weren't you aware?

I have been using this app for nearly three years. There has recently, not sure how recent, been an update to the Google Shopping app that has changed to bulk editor. This change has not only increased the time to make bulk changes with an infinite scroll, but also while loosing some flexibility in the interface. Additionally, I noticed that a lot of my product attributes have been automatically changed without my consent. All of my apparel now says "infant" and all the genders on my clothing were switched to "Male". What a terrible experience. I will now spend hours correcting all this data. In addition to hours more spending on adding new items. Stop the infinite scrolling, bring back the page numbers for starters. It is too much data to compute with larger catalogs. Update on 6/1: This has been awful. The Shopify team reached out to me after my review, and after I spent over 24 hours of continuous work on my Google Merchant Center fields, to state they "fixed" the problems with the attributes shifting from Adult to Infant, and the Genders switching to Male. Their "fix" reverted all of my hard work back to its broken state of Male and Infant. I spent HOURS of my life changing them back to the right age group and genders. This has been terrible. Since I have highlighted this issue, their support staff has not responded to any of my follow-up. It's like they made my life more difficult and just forget about my business. Which has had an impact on sales due to this problem.

Application pas au top, elle crée des conflits entre les produits shopify et votre compte marchant center ensuite votre compte est suspendue.
Une Grosse MISE à jour EST REQUISE POUR CETTE APPLICATION…

Very bad app, the only thing that caused me was that my Google Shopping account were disapproved. Through this app you can't even install Google Ads tracking. I don't recommend it.

Not really happy with this, I followed all the instructions but for some reason, I keep receiving this message from the ap "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." and I can't figure out why. I updated my products 3 times and all the times it takes 3-5 days to have an answer. I honestly don't have an idea how to fix it.

not sure yet dont have enough data to say anything .................................................................................

I have an issue so, I would like you to fix that issue for me please. It's about my website: https://jchristelle.com. Until this issue is not fixed I can't move forward.

The app worked for the first campaign I created in May 2019. For some reason it started giving errors so I removed the old campaign and created a new one however the new campaign in ads account keeps saying it's misconfigured and missing conversion tracking. As per shopify if I'm using this app it automatically has the conversions setup but it's not happening. Also not to mention there is 0 support from Shopify and Google. Planning to move to some paid apps where I can get quality support!!

The manage products screen is really lacking. I need to add values for MPNs, Google Product Category, etc and there's no way to filter out products. I am stuck trying to scroll through thousands of products (which load very slowly) to get to the couple hundred I need to edit.