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Easy to install......................................................................................
Loads of issues setting it up and almost gave up on the whole thing. Eventually once I got it going it's good but the functionality is limited compared to using your adwords account.
Update: - Suddenly Google is not performing, multiple products are missing fields despite them not being missing on our listings. Google say speak to Shopify but nothing is working. Very disappointing as you can see from below that the App was brilliant before :( This app works brilliantly for us at https://oldschoolfootball.co.uk It has helped make the complicated, simple. I couldn't be happier with the returns on spend and the whole process was so easy to set up thanks to the user friendliness of the app. Five stars!!
I been trying to get this setup for about a year and hoping it will be a smooth conversion over from Shopify to Google
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable and we truly appreciate it. It sounds like you've been struggling to get this set up fully so I'm going to look into this and follow up with you in an email to open up the lines of communication here and see if I can help you any further.
Robyn | Shopify
Sucks to go through the lot! I spent almost 3 hours in cat years doing this. Seriously, I could have had, like, 5 coffees.
Hi there, my name is Jonathan and I am a member of Shopify's support team!
I'm sorry to hear that you found the set-up of the Google Shopping app time consuming! It's super frustrating to feel like your time is not being valued.
I am going to follow-up with you via e-mail to see if you have any feedback you'd like to share about the process that I can pass along to our developers. I am also going to ensure that the Google Shopping app is running smoothly on your store so that your time spent has a return on investment!
Look out for that e-mail shortly! It may end up in your junk mail folder, so be sure to poke around in there as well.
I look forward to talking to you soon.
Jonathan - Shopify Support
too complicated and still haven't been able to run a proper ad. I think they need to make it more intuitive and user friendly so you don't need to spend hundreds on freelancers or online marketers to solve simple issues.
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you faced with getting set up.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify
Es dauert etwas bis es eingerichtet ist, aber wenn es erstmal fertig ist, dann ist es wirklich stark.
So far we haven't seen much traction with it. It wasn't intuitive to tell us to have it connect to our site so we uploaded everything manually on Google Business initially.
Hey there,
Kevin here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Kevin | Shopify
I installed Google channel and it automated a Smart Shopping campaign for me and it was working beautifully for about two weeks, but then Google Ads Manager prompted me to upgrade my campaign to Performance Max, indicating that ALL Smart Shopping campaigns would be switched to PM in July and that I should do it early to reap greater results sooner. So, as there was not an option to do this in the Google sales channel, I did it directly in Google Ads manager. Now, the old Smart Shopping campaign was disabled and the new PM is not getting as many sales. And, both Google Merchant Center and Ads Manager appear to have completely disconnected from Shopify. Conversions, budget, cost not updating in Shopify at all. When I go to the Merchant center, it tells me the I should connect Shopify's Google channel to advertise, but I'm already advertising! I'm concerned that my conversions are being missed, and that when I update or create new products in Shopify they will no longer sync automatically with Merchant Center or Ads but I have searched high and low for tutorials on how to fix this problem, as it's new. If google is forcing all Smart Shopping campaigns to switch over to PM, then surely this is going to be a big problem for everyone using Google Channel? PLEASE HELP! Thank you.
Hi there,
Vance here from Shopify. Thank you for taking the time to share your review. Your feedback is extremely important to us. I'm sorry to hear that you've run into issues with Google wanting you to upgrade your Smart Shopping campaigns outside of Shopify. I'm going to look into this further and follow up with you in an email to open up the lines of communication and offer you further support.
Vance | Shopify
Google Shopping works well once configured. Setup can be a little tedious as we are seeing at https://homeontheswan.com/
Hi there, my name is Jonathan and I'm a member of Shopify's support team!
Thank you so much for the feedback, it's really appreciated. I see that you found the set-up a little bit time consuming, so I wanted to follow up with you and make sure you have all of the necessary steps so that you are ready to market your products across Google's surfaces and don't waste anymore time on the set-up!
Be sure to look out for my e-mail with that information. I look forward to speaking with you!
Jonathan | Shopify Support Guru