Recensioner (8 067)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 70 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
18 oktober 2019

I have heard that my products will be available on Google Shopping after review which is why I have downloaded the app.

LushCove
USA
10 dagar användning av appen
25 september 2020

Thankfully it is very easy to use since I am no good at setting up an online store. Next step is to learn promotion.

Daylight Disc
USA
10 dagar användning av appen
9 april 2019

If you have any other option use it and dump this app. We operate 3 shops here what a waste of my time. Shopify keeps blaming "Google" No its their app. Dare you to use it. I mean if you dont what to sell on Google shopping than its great. Or chase your tail. Pending Pending Pending - Ya goggle it to blame. right ya they dont know anything about indexing. I have weeks of support email. Just wait they say. PENDING PENDING

Specialopstools.com
USA
5 månader användning av appen
Google LLC svarade 3 juni 2019

Thank you for sharing your feedback on the Google Shopping app. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support

11 oktober 2018

The app doesn't work we lost our product feed and won't be able to do campaigns properly, why did you force us to change to this app?

Distrito Max
Mexiko
5 månader användning av appen
4 februari 2019

Don't install. It simply doesn't work. Added 3 months ago and even started a campaign but not a single ad was shown!? Why? More importantly why is Shopify seemingly doing absolutely nothing to fix the issues of this app that hundreds of people are reporting doesn't work? Don't waste your time.

YOGA REBEL
Storbritannien
5 månader användning av appen
Google LLC svarade 6 juni 2019

Thanks for taking the time to share this feedback about the Google Shopping app! Our development team has made improvements to the app so hopefully all of the issues have been resolved since the time of this review. If they have not, you can always contact Shopify Support for assistance!

Having said that, I followed up with you via email so we can take a look together. We’re always working to improve the way our app works, and I will share any feedback with our development team. I look forward to hearing back from you!

- Alex, Shopify Support

Redigerat 14 september 2020

Was able to download google app from shopify store apps and follow direction to set up google channel. It was very Easy to set up and navigate all the way through and everything was automated and verified. So far so good and highly recommend!

Brume.coffee
USA
10 dagar användning av appen
18 mars 2020

This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me

Hygiene Together
USA
8 månader användning av appen
Google LLC svarade 23 mars 2020

Hey there! Thanks for leaving us a review.

My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!

If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!

Talk soon,

Jonathan E. | Shopify Support Guru

26 februari 2019

Installing this app is the worst thing one can do to his/her online shop. It is inexcusable that this app is provided by Shopify and there is a complete lack of support in dealing with all the issues created by the app. The only support I received was to be directed to Google support. If you have the "unsupported version" of this app, keep it. To save yourself frustrations and money, do not install the new one.

D40Studio
Irland
5 månader användning av appen
Google LLC svarade 7 juni 2019

Hi there, thank you for providing us with feedback on Google Shopping! I'm sorry you didn't receive the level of support you needed when using this app so I have sent along an email to collect your feedback and provide further assistance on this. - JP, Shopify Support

6 november 2019

I use this app to help sell products

Lyncia Lashes
USA
5 månader användning av appen
Redigerat 4 maj 2023

Under "Manage Products", the bulk editor comes up but I can NOT search for a product. This should be a basic feature. Am I missing something?

UPDATE: I'm updating my rating from 1 star to 3 stars because the app is great and customer service from Shopify is superb, but unfortunately my comment above is the reason for only 3 stars.

TradingSince1999
USA
8 månader användning av appen
Google LLC svarade 4 maj 2023

Hi there,
Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.
Vance | Shopify