Recensioner (9 102)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
7 juni 2020

yes....................................................................................................................................

DELUXE STYLE AVENUE
Storbritannien
16 dagar användning av appen
Redigerat 29 juni 2022

I used this app and found it painfully useless. With each update of the feed to Google, my products were disapproved because my polo shirts were labeled as pharmaceuticals for some reason. All of my products showed up in the canned fish section, not under t-shirts, rash guards, or swimwear. I contacted Google about the issues, and they were unable to help. I was using the free version while all this was occurring, but they kept attempting to charge me for it. I was not over their item limit, in fact, I had removed most of my content. I eventually restricted the items to just unisex tees. I finally gave up on this app because it end up never working (zero views). After I restricted my feed to unisex tees, they were not populated to the t-shirts section, I was still stuck in the canned fish section (my biz name is tuna breff and I make cat-themed items). It was a headache and not worth the amazing hoops I jumped through to set everything up. I'll add that while Google was helpful, the same issues occurred with each feed update. That's what made it not worth using. It did not work correctly.

tuna breff
USA
8 månader användning av appen
Google LLC svarade 4 juli 2022

Hi there,

Thanks for taking the time to leave a review for our app. My name is Vance and I'm with the Support Specialist team at Shopify. I've sent you a followup email to discuss your concerns in detail directly!

Vance | Shopify

18 oktober 2022

It took me hours/days/months to figure out how to set up this Google merchant account channel (from both parties, Google and in Shopify) and it still continuously sending issues for unknown reasons, no explanations, no support to fix those errors...... With the time I spent to set-up this channel, it would a be much better and more productive if I was going to promote my products in person door to door.
Basic plan is $30 a month and feeling that is not worth it..!

Azzaluna
Indonesien
Ungefär ett år användning av appen
Google LLC svarade 24 oktober 2022

Hi there,

Vance here with Shopify! Thank you for taking the time to let us know about your experience with the app. I can understand the difficulty of this situation. I've sent you an email to offer further support and help resolve this.

Vance | Shopify Support

Redigerat 16 december 2020

Cool,very cool,its necessary for every one in dropshipping.tres indispensable pour quelqu’un qui se lance en droppshipping.Google channel is incomparable.

zanizabeauty.com
Kanada
Ungefär ett år användning av appen
Google LLC svarade 28 december 2020

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Glad to hear that you find the app so valuable! I'm going to follow up with you in an email to open up the lines of communication here so I can see if you need any assistance to optimize the app for your store.

Chelsea l Shopify

19 november 2021

Un mes esperando a que me solucionen el problema, activan y desactivan los productos sin ningún sentido, muy mala sincronización con la cuenta de merchant, no lo entiendo al final todo es un producto de google con el que gana dinero de todos nosotros, no entiendo el mal soporte y la mala asociación con sus productos.

NATVRAL LAVDE® Cosmetics Labs
Spanien
8 månader användning av appen
21 januari 2020

I loved how easy it was to understand and use. I would 100% tell my friends and family about how easy it is

Marinelifestraws
Australien
16 dagar användning av appen
1 maj 2020

I've just signed up so I'll let you know when I get going. Looking forward to trialling it though.

Whenua Honey
Nya Zeeland
Ungefär ett år användning av appen
Google LLC svarade 21 maj 2020

Hi there! My name is Jonathan and I'm a member of Shopify's support team. Thank you so much for leaving us a review! We love hearing from our merchants.

I'm glad to hear that you've decided to use the Google Shopping app to further your business! It's a fantastic marketing tool. I'm going to send you an e-mail to see if you have any questions now that you've had it installed for a few weeks, so be on the lookout for the message!

I look forward to speaking with you,

Jonathan E. | Shopify Support Guru

Redigerat 4 november 2019

i need this app becouse i looking for new potential costumers with whishes to buy something for themself

izzibizzi420
Storbritannien
16 dagar användning av appen
9 januari 2021

Pretty useful in terms of Google Listings and integration with Google Merchants is seamless. Will look forward how this mode will fare and get related end-users to our site.

Mudfingers
Indien
16 dagar användning av appen
31 maj 2019

Did not load any of my products never worked for me. It sat there doing nothing at all. Deleted this app.

Plants in a box
Australien
8 månader användning av appen
Google LLC svarade 31 maj 2019

Thank you for sharing this feedback! All products available on your online store will be synced to the Google Shopping app. Typically, Google can take up to 10 business days to review and approve these products. That said, I’ve followed up with you via email so we can take a closer look at this issue. I hope to hear back from you soon! - Lauren, Shopify Support