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This app provided by Google automates everything and make a very poor optimized campaign for your products. Not only that, from time to time it will block your Merchant account and you will end up with little to no help trying to figure out what API the app made to break the data. Not recommended at all, I would think google would have good software developers to build a good experience but it looks like that's not true anymore.
Hello and thank you for leaving this feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA
If you would like additional insights on activating your account, please open a case with our Shopify support team: https://support.google.com/merchants/contact/shopify_3p_support_app
Looks easy to install, I've setup Google Merchant Account successfully. But my products have not been approved.
This is the message I'm getting "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." No clarity at all.
How can I resolve this issue so my products are Approved by Google Shopping? Do I need to wait or what?
Hi there, my name is Jonathan and I am member of Shopify's support team!
This is a great question! That notice is letting you know that your Google Merchant Center account is still within the review period with Google and that once that review is complete, Google will review your products for approval! This process typically takes between 3 - 5 business days.
I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!
Jonathan E. - Shopify Support
Excellent
This app is drastically flawed as is the logic behind it. I wouldn't recommend using it. Go for one of the paid apps with a good rating, it will worth every cent. We used this free app for a number of weeks and only had half of our products approved by Google because the GTIN was missing despite them being entered in Shopify. Shopify support told us to delete the MPN as this was the primary identifier the app sends to Google if both the GTIN and MPN exist. This is flawed. Google's primary identifier is the GTIN so this is the identifier that the app should be sending as the priority, not the MPN. So we switched to another app we use on another site and within hours, all of the products were approved by Google with no changes to product data whatsoever. Shopify should be way better than this and this app is damaging to the Shopify brand.
At first, I struggled to upload to merchant centre. When I contacted the help centre, I received detailed guidance. Thank you for helping me sort out.
It was easier than I thought to set up - I found some things I need to do better, so it helped me improve my store too.
If you are a beginner, don't get your hopes up! You do not get with shopify any support and from google ... just forget it! super complicated and frustrating!
Hi there,
Mario here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide support for you on this.
Mario | Shopify
Working great and always syncing with my shop's changes! Very satisfied until now! Hopefully, it stays like that!
First time I have used this app. it was very easy to setup. hopefully this will generate sales and return customers. Time will tell.
good services and more options to find good way, good quality
very easy to used this google application