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Impossible to use. No option to add if identifier exists. Support is no help. I get a reply every 24-48 hours. Not worth the hassle.
Thank you for taking the time to share your feedback with us. I'm sorry to hear you've felt unsatisfied with the app and support so far.
I'd like to chat further to see what I can do here to help out. I’ve reached out to you via email and hope to hear from you soon! -Lizzy, Shopify Support
I am getting errors but no directions on how to fix them from anywhere on the site I click on the error and it is no help
Hi there, my name is Jonathan and I'm a member of Shopify's support team.
I'm sorry to hear that you've been running into some errors while using the Google Shopping app! That's definitely frustrating.
I'm going to review your store for you and follow up via e-mail with some next steps to resolve those errors. Keep a look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru
This app is for beginners and people brand new to Google Shopping. Install it to get started and tinker around a little but it won't and should not be the tool you use to scale on Google Shopping. I'm looking at another google shopping integration app created by CEDcommerce as a long term solution. My website: www.gearscanada.com
It gets the job done so that the world can see my products! The process was easy and updated from the previous versions which is awesome!
This app makes it easier to view and manage your Merchant Center without having multiple windows. If any issues arise, you can view them within Shopify–so helpful!
If you have simple products that are easily submitted to Google Merchant Centre then this app would probably be fine. The products I was trying to submit required a lot of fine tweaking because they were medically related. This app does not make it easy to make changes specifically for Google Shopping. If you want to make changes you have to change your entire product in your store. Which is not ideal. I ended up deleting it and starting again with a whole new app.
Thanks for leaving a review! The Google Shopping App does import your existing product data from Shopify, but you may need to add any required additional information before you can sync products with Google Merchant Centre. I see that you have reached out to our Support Team in regards to the trouble you've experienced with your products, have you had an opportunity to check their response?
I've also gone ahead and sent you an email to follow up as I'd be happy to work together to have your products sync appropriately. I hope to hear from you soon! - Ryder, Shopify Support
I already added the app to my store. But, it wasn't even opening anything. I tried for hours just to open the channel, but no way. I ended up removing it. tried again to add it after opening a merchant center, an Error message comes up saying "There’s no page at this address, check the URL and try again, or use the search bar to find what you need."
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update I just needed to wait for a while and could download it. The good point is that a google ads specialist contacted me on my phone trying to help me start my ads. However, the platform is so difficult to deal with. Also, google just suspended my accounts while there are no obvious reasons for it. It's just a waste of time working with it, you will be always trying to solve problems. Almost a week passed trying to set it up, but I am not done yet.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app so I am sorry to hear in this instance it didn't work as expected for you. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
don't know where to add billing info. other than that it was easy to set up the app into my shopift account
Not sure if I've set up properly. Should point out what you have done wrong or still have to do instead of waiting for approval
Its really good, fairly straight forward, takes a lot of leg work out of the equation. It would be nice if the adwords, analytics was embedded within this app so it was all viewable within the shopify platform. I think the navigation could be improved, but overall the experience was smooth.