Recensioner (8 721)
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I used this app to help me navigate around the store and it was easy for me to check out. I had no issues with this app
Hi there, my name is Jonathan and I'm a member of Shopify's support team! I'm so glad to hear about your experience with the Google Shopping app. We really appreciate your feedback!
I'm going to follow up with you via e-mail and see if you have anymore feedback you could share, as we love to hear from our merchants about how to we can improve the app. Look out for that message
Talk soon,
Jonathan E. | Shopify Support Guru
10 days trying to get this to work and still my products sit pending due to failing the data structure.
I use this app to help me increase my selling of my store in shopify
Also I need more visitor to it
It took me a little bit of time to figure out the google shipping settings but I connected to the google shopping and googles ads app and I think it resolved my shipping issues with Shopify.
This app does not work! Do not loose your time on it! They say it take 5-7 days to get an answer but after 2 weeks no response.
Thank you for sharing this feedback! I understand how frustrating the wait was. Typically, Google can take up to 10 business days to review and approve these products. Every product is reviewed individually so it can occasionally take longer. That being said, I’ve followed up with you via email so we can take a closer look at this issue. I hope to hear back from you soon!
- Alex, Shopify Support
I'm using Google to advertise and have yet to receive any online views, but in due time i will have a bigger advertising budget.
Hey there!
Amy here from Shopify, I just wanted to take a minute and thank you for leaving us a review. I would love to check out your shop and see how things are going now, and give you some additional guidance if necessary to increase those views! I'll send you an email so we can open up that communication!
Amy l Shopify
J'ai installé cette app et depuis je me suis fait suspendre mon compte merchant et google ads, malgré plusieurs demande d'examen je n'ai pas réussi à récupérer mon compte qui était vieux et aucun problème avant. C'est scandaleux !!!
This app creates a feed automatically and link it to your merchant center. However, it's a feed you have 0 control over and this will affect performance and tracking. I appreciate when the support replied to me, but their only suggestion was to add another app to download the feed (at the cost of 20$ a month). What's the point? Fortunately, I found Feed Donkey which does the job very well.
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. We really appreciate your feedback. I'm sorry to hear that the customization possibilities offered by the Google Channel were insufficient for your business but am delighted to hear you've found a suitable app. I'm going to take a look over your account to see if there is anything further I can do to help you and will reach out via email directly.
Robyn | Shopify
This was pretty straight forward. The help articles really did help me to understand our questions.
I will use this app to help me monitor sales of my online store. Its a bit hard to rate considering I have not started using it yet.