Recensioner (9 104)
Förfina
-
Efter omdömen
I am using this app since last few weeks . It is very wise app for e-commerce business. And every day I am learning more and more about e-commerce. Thank google team .
I am still in the neutral phase on Google But hope that in the future, I will work on Google.
Thanks for taking the time to leave a review. If we can ever be of any support for app-related questions, you can reach us at: https://support.google.com/merchants/contact/shopify_3p_support_app
I have heard that my products will be available on Google Shopping after review which is why I have downloaded the app.
All my products have been disapproved. Not sure why this step is needed if shopify approved them. Is this going to affect search in google? Doesnt seem fair. I need help with this process and is google merchant needed for my products to be found in google?
Hi there,
Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.
Vance | Shopify Support
Easy to set up, time will tell how beneficial it will be to Timeless Luxury NZ
Very Disappointed! While I am a seasoned web store owner, I'm new to the shopify platform. This Google Shopping app is so bad, it has me second guessing if I should spend time building a store using Shopify at all. I'm finding it hard to believe that the failures of this app is a mistake. Hopefully I'm wrong but it seems like a well thought out money grab to me, especially when I hear long time users writing about how great the previous app was compared to this one.
* THIS NEW APP / CHANNEL IS COSTING US MONEY*
I wish I could give this app / channel (they've changed it the last couple of days) less than 1 star.
The new "app" now displays our prices on Google shopping WITHOUT VAT included which is against Google's terms, now google have threatened to SUSPEND us unless this is fixed. So not only are they costing us money daily because the app is terrible, but they could get us thrown off google shopping forever.
Best advice we've got from support? "Use a different app" very helpful.
It baffles me that people at Shopify are spending time & money creating a new app for something that worked fine before, instead of creating basic functions that other e-commerce providers give as standard.
I've emailed / tweeted the CEO, support etc and but just get generic e-mails back telling they are looking into it etc.
Really, really terrible.
hello, you can help me to find the customers or veryone cant find my sohp very easy and we need a go
Baguuuuussssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
As with most people's experience with this awful app, it is an example of technical incompetence and lack of communication at all levels. Use Google Merchant directly avoid this middleman!
Thank you for sharing this feedback with us on the Google Shopping app. Our development team is constantly working to improve the functionality of the app. We have made many improvements since the time of your review so hopefully they were able to help with some of the issues you were having.
Having said that, I've emailed you to see if we can look into specifics on what you were having trouble with as well as find ways to improve the app. I look forward to connecting with you!
- Alex, Shopify Support.