Recensioner (8 145)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 70 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 13 % av omdömena har 1 stjärnor
11 januari 2020

Thanks, it's very easy to set up.
It takes me even less than 5 minutes and now I just wait for the products to be synced.
Let's wait and see the magic.
Thanks

Tarujo Luxury Beanbag
USA
Mer än 4 år användning av appen
Redigerat 18 november 2022

Update: - Suddenly Google is not performing, multiple products are missing fields despite them not being missing on our listings. Google say speak to Shopify but nothing is working. Very disappointing as you can see from below that the App was brilliant before :( This app works brilliantly for us at https://oldschoolfootball.co.uk It has helped make the complicated, simple. I couldn't be happier with the returns on spend and the whole process was so easy to set up thanks to the user friendliness of the app. Five stars!!

Old School Football
Storbritannien
Mer än 4 år användning av appen
Redigerat 10 januari 2023

Absolute Garbage! Just look at the last week of 1 star reviews along with the last 30 pages that are 99% 1 star complaints, same reported issues going back almost a year with absolutely no resolve! Shopify is fully aware of (their) Google App's syncing issues, as they stated on the phone in one of my 4 phone calls to them in the past week alone. This is happening to thousands of businesses whose products don't have GTIN's, MPN's and/or are Custom/Made to Order. Shopify Support sent me a screenshot of my editing feed, telling me to mark the items "TRUE" for 'Custom product' which was literally already done in the screenshot they sent! If Shopify cannot provide proper syncing with Google, then what good is it? Google is 'the end all be all' for shop visibility, SEO, and sales...the only "Sales Channel" that really matters. If I can't get immediate assistance with resolve, I'm leaving the platform, as I'm sure will thousands of others experiencing these same issues. SHOPIFY, FIX YOUR DEVELOPMENT PROBLEMS OR FAILURE IS IMMINENT.

Luxe Furniture Inc
USA
Mer än 4 år användning av appen
Google LLC svarade 18 januari 2023

Hi there,
I'm William from Shopify support and I want to assist you with the problems that you're reporting here. The GTIN settings are probably one of the most crucial parts of selling online as this adds discoverability to your products but as each case is unique I'll reach out to you privately to discuss your store. Thanks for the feedback around the app and please look out for my email.
William | Marketplaces Support Specialist
Shopify

21 juli 2023

I would recommend this app for the speed and ease of use. I am not tech saavy but this app walks me through the different steps to set up my account correctly.

DecoMuse Boutique
USA
Ungefär 4 år användning av appen
21 januari 2020

We use this app to reach more potential customers. I choose this app because It does the trick, and is very easy too use.

homebarista.dk
Danmark
Mer än 4 år användning av appen
3 april 2023

I have read dozens of complaints about this app. And it is a shame that the issue wrt the interface with the Content API from Google is yet not resolved. There is quite some documentation on the Content API from Google and seems to me that this issue could have been addressed a while ago. Though not sure why it still is not. As a result all my products are rejected on Google Merchant Center!

CHIIIQ
Nederländerna
Mer än 4 år användning av appen
Google LLC svarade 4 april 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and that your feedback is heard - I'll be in touch with you via email shortly to discuss this further.

Brett | Shopify

13 oktober 2019

A real nightmare... Maybe usefull for small store with very few and common items AND at the launching time of the website.
I have 1000+ items with troubles in my shop... So it's totally useless.
For example :
1001 products didn’t publish to Google Shopping
View each product to learn how to resolve any errors.
Id product identifier issue: your product identifiers aren’t accurate..

BHTK
Frankrike
Mer än 4 år användning av appen
Google LLC svarade 16 oktober 2019

Thanks for sharing this feedback with us. Based on the error you mentioned, it sounds like some of your products may be missing the required information (http://bit.ly/35H2pGQ) needed for products to be properly added to the Google Shopping channel.

I'm going to follow up with you via email to make sure each of your products has these details added, and provide more assistance with getting this app set up. Looking forward to speaking with you soon! - Rae, Shopify Support

30 mars 2023

I have been using Google Merchant Centre linked to my Shopify store for years and, until recently, it worked ok (with the odd glitch). More recently, however, all my products have expired for no reason, the product pages show that Google feed is not linked with an error message of "Add shipping cost for your product" (even though my shipping options have not changed) and I cannot even link to my existing GMC account through the app. This is not good enough.

Four Season Products
Australien
Mer än 4 år användning av appen
Google LLC svarade 4 april 2023

Hi Four Season Products,
William here from Shopify, I wanted to thank you for taking the time to review the Google channel app. Feedback like yours is essential to resolve any unforeseen issues with our apps and channels. I'm going to send you an email followup to resolve this issue.
William | Marketplaces Support Specialist
Shopify

27 april 2023

I got all my account suspend by google merchant. All my google merchant does not work now and when you talk to support, no one is able to help you on the shopify team. Furthermore, it creates new merchant account on google by itself. I am removing it .

Bebelelo
Kanada
Mer än 4 år användning av appen
Google LLC svarade 28 april 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I understand you've been having some trouble with your Merchant Center account - I'm going to follow up with you over email to open up the lines of communication and see if we can help resolve this issue for you.

Brett | Shopify Support Specialist

1 mars 2018

Trying to install but the “get” button just goes to a page that says, “the app you’re looking for cannot be found”.

Scilife
USA
Mer än 4 år användning av appen