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If you want any success with your store, you need to have it appear in Google, but with this app it is almost impossible. Between the strict standards on Google Merchant Center and the way Shopify does NOT intuitively help you set up your products and store to meet those strict standards, your store will likely never be approved for use on Google. I have had to spend hundreds of hours researching ways to make it work on my own, and even though my store appears to meet all of Google's requirements, I am still not approved. I feel Shopify should work more closely with Google to create an app that is more likely to get their shop approved, as this will ultimately benefit Shopify. I plan to continue my own research to try to get my shop working with Google Merchant Center, but I shouldn't have to. When you reach out to either Shopify or Google, all you get are canned responses with regurgitated policy references and no actual help.
Hi there and thank you for the thoughtful feedback. We are sorry that your onboarding to Google Merchant Center via the app has not been a smooth process for you - certainly not what we had hoped for. As part of the onboarding process each merchant undergoes a review to ensure they conform with policies. This is to protect consumers and merchants alike. Fortunately, we do have a re-review process if you think your account was overflagged. You can read about it here: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA
I believe you already have engaged with our support team who are helping with your re-review. However, if you want additional assistance with this, you're always welcome to reach out to our support team here: https://support.google.com/merchants/contact/shopify_3p_support_app
I hope this helps and again, thank you for the review.
A*****
It's excellent, so simple and straightforward all the way to setting it up!
It's great, I recommend it to everyone
Google &YouTube help to make it more simple for retailers to sell products.
Easy to use
love it
Frustration after frustration. I am getting a misrepresentation violation but I can't understand how my business is misrepresenting itself? Everything is legitimate, the products offered are officially licensed products. How is that a misrepresentation? The violation list I am shown when I sign into my merchant account is also vague, there is no way for me to know which one I am violating. If I can get a clear direction on which specific violation I am committing that would be helpful, but at this point my account is constantly getting suspended which I do not believe is my fault.
Hi there and thank you for the feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA
I do see you have opened a case with our support team around this issue and they are best suited to try and resolve this for you if you feel your account has been overflagged.
Use Google extensively and starting to reap rewards from initial effort into setting up advertising accounts and analytics
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