Google & YouTube

Do not install this app if you currently advertise on Google!!! It is only for Smart Shopping Ads which will set you back!!! Lacks functionality and just ruined my weekend.
Update: A week ago I contacted Shopify with a point by point list of how this app has dried up my business during the busiest season for my business. I still have not heard back. My Google Shopping Campaign is still running, I have increased spend to try to mitigate the damage, yet my conversion rate is down from 3% to 1.3%.

We used this app and our google ads and merchant account got suspended. This is the very risky app to use. We are not sure now how we can active our account again

Shopify insists that they can only transmit one shipping option with the feed and that they have to send the most expensive one. The result is that a $10 item shows a shipping cost of $30! I can enter an alternate, more affordable shipping service directly in the Merchant Center, however it gets overridden daily by the Shopify feed. Perhaps they should outsource this app to the folks who developed the eBay feed - that one works great and transmits ALL shipping options and lets you specify the order that they are displayed.

Simple to set up, but doesn't work, seems like a bug to me. The products are not syncing to the Merchant Center. Under each product, it says "Google has noticed that your shop does not meet Google's requirements." Yet, when you look at the Google channel settings it says "Your shop meets Google Merchant Center's basic requirements".

Horrible horrible. Much worse than the old app. DO NOT USE if you have products with variants. Variants don't matter. Only the core product matters.

Not a Plug and Play App...was expecting this to work out of the box. Come on Shopify, you can do better!

Estou extremamente decepcionado com os serviços da Google Ads. Minha conta foi suspensa sem motivo claro, aparentemente por atividade suspeita no cartão e por não seguir as políticas. Mas como assim? Não há atividade suspeita no cartão, nunca houve. Minha antiga loja sempre utilizou esse cartão e nunca deu problemas. Sobre as políticas, como vou saber qual política estou infringindo se existem várias e pelo que li estou de acordo com todas. Por favor, me ajudem!

Cannot get any products accepted by the Google Shopping app, ZERO help available. 10 day "review" period has elapsed and no products have been approved. I would not recommend this app, the process for listing on Google is very, very complicated, IMHO.

Used this app for a long time & it worked well, integrates seamlessly... until now. There's clearly a bug within the new phone number verification which keeps returning a 'too many attempts' error. I have been trying to get these shopping ads live for over a week. Super inconvenient & a waste of time. Surprised it hasn't been fixed by now. On top of this, the number is already verified with GMC! There has also been additional issues come up recently such as having a terms & conditions & refunds policies - when they already exist on the site the app makes you create additional ones. Please stop messing with this app and fix the bugs!

I decided to give this a try this week, even after reading all the bad reviews. It was a week of wasted time, I could not get any products approved, my accounts were constantly suspended, yet I could not get any information on the actual violations, only pointed to program policies over and over. Each account, Google Merchant and Google Ads, is dependent upon the other. So, if one account has a suspension, so does the other. I would fix one, and the other one would get a violation. I would fix that, and another violation would pop up. I went over every word of every policy again, and I was not in violation, and there was nothing left to fix. I finally removed the channel from my store. I was very hopeful to have this to grow my new business. I agree with other reviewers. It is very, very difficult to use and to solve the issues the automated system claims you have. Good luck if you try it out.