Recensioner (9 523)

Helhetsomdöme
4,6
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 12 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
1 april 2019

This is a terrible app. It sends items to the merchant center that we do not have in stock. We have reached out multiple times with no solution to fix the problem. It is causing us to have bad metrics on Google Shopping Actions

Muse Outlet
USA
Mer än 4 år användning av appen
Google LLC svarade 3 juni 2019

Thanks for sharing this feedback on our Google Shopping app! Currently this is a limitation because the app is designed for listing products and advertising rather than ...

25 september 2021

Im still waiting for support i got products thats been pending over a week and wont upload to Google or sync correctly products I have deleted days ago are being disapproved even though I have removed them days prior might just have to delete this app and start fresh so my merchant account doesn't get suspended.Shopify needs to get it together and be accountable for issues like this or retire the ...

The Connection Team
USA
Mer än 4 år användning av appen
Google LLC svarade 26 september 2021

Hi there,

My name is William with Shopify support, I'm going to reach out to you over email to discuss the account specific details related to your question. We definitely ...

Redigerat 10 januari 2023

Absolute Garbage! Just look at the last week of 1 star reviews along with the last 30 pages that are 99% 1 star complaints, same reported issues going back almost a year with absolutely no resolve! Shopify is fully aware of (their) Google App's syncing issues, as they stated on the phone in one of my 4 phone calls to them in the past week alone. This is happening to thousands of businesses whose ...

Luxe Furniture Inc
USA
Mer än 4 år användning av appen
Google LLC svarade 18 januari 2023

Hi there,
I'm William from Shopify support and I want to assist you with the problems that you're reporting here. The GTIN settings are probably one of the most crucial parts ...

13 oktober 2019

A real nightmare... Maybe usefull for small store with very few and common items AND at the launching time of the website.
I have 1000+ items with troubles in my shop... So it's totally useless.
For example :
1001 products didn’t publish to Google Shopping
View each product to learn how to resolve any errors.
Id product identifier issue: your product identifiers aren’t accurate..

BHTK
Frankrike
Mer än 4 år användning av appen
Google LLC svarade 16 oktober 2019

Thanks for sharing this feedback with us. Based on the error you mentioned, it sounds like some of your products may be missing the required information (http://bit.ly/ ...

3 april 2023

I have read dozens of complaints about this app. And it is a shame that the issue wrt the interface with the Content API from Google is yet not resolved. There is quite some documentation on the Content API from Google and seems to me that this issue could have been addressed a while ago. Though not sure why it still is not. As a result all my products are rejected on Google Merchant Center!

CHIIIQ
Nederländerna
Mer än 4 år användning av appen
Google LLC svarade 4 april 2023

Hi there,

Brett here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need and ...

30 mars 2023

I have been using Google Merchant Centre linked to my Shopify store for years and, until recently, it worked ok (with the odd glitch). More recently, however, all my products have expired for no reason, the product pages show that Google feed is not linked with an error message of "Add shipping cost for your product" (even though my shipping options have not changed) and I cannot even link to my ...

Four Season Products
Australien
Mer än 4 år användning av appen
Google LLC svarade 4 april 2023

Hi Four Season Products,
William here from Shopify, I wanted to thank you for taking the time to review the Google channel app. Feedback like yours is essential to resolve ...

1 mars 2018

Trying to install but the “get” button just goes to a page that says, “the app you’re looking for cannot be found”.

Scilife
USA
Mer än 4 år användning av appen
22 augusti 2022

I've had thousands of my Shopify products in my Google Merchant center successfully for more year or two with no problems. My website is Claimed (green checkmark) and email verified (green checkmark). All the sudden my products are removed, and Shopify says my Merchant Center has been suspended, even though when I log into my Google Merchant Center admin it says I'm a "trusted store" and that ...

Atomic Mobiles
USA
Mer än 4 år användning av appen
Google LLC svarade 24 augusti 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google on your store and leave a review. I'm going to follow up with you over ...

27 april 2023

I got all my account suspend by google merchant. All my google merchant does not work now and when you talk to support, no one is able to help you on the shopify team. Furthermore, it creates new merchant account on google by itself. I am removing it .

Bebelelo
Kanada
Mer än 4 år användning av appen
Google LLC svarade 28 april 2023

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I understand you've been ...

4 mars 2023

This app should be a simple, seamless integration with Google Shopping Ads, Google Free Listings, and Buy on Google. It isn't. We have products with variants that have a unique UPC for each variant. All of our products with variants are active without errors in Google Shopping Ads and Google Free Listings.

Buy on Google is dropping all of our products with variants with the reason being Duplicate ...

Weldental
USA
Mer än 4 år användning av appen
Google LLC svarade 7 mars 2023

Hi there,

Thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the ...