評論 (9,463)
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This app deleted my product feeds on Google and that took hours to complete. I wouldn't download this app.
This app is not very good. It uploads all my products without letting me know what fields are required and then makes the account suspended for incorrect info. What
Wouldn't it be better to:
1. Display what is incorrect
2. Do not let incorrect info get submitted
3. Once corrected, allow for submission.
4. Avoid unnecessary account suspensions and friction..
Current state:
1. Upload, incorrect, straight ban.
Hey there,
Claire here from Shopify. Thank you for taking the time to share your review with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs so this feedback is very appreciated. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.
Claire l Shopify
Sadly the app does not work properly, First my account got suspended and now the app is not working at all and I cant even open it.
Hi there,
Brett here from Shopify, thank you for taking the time to review the Google sales channel app. I'd like to open a dialogue between yourself and our specialized support team. I'll be following up with an email to discuss your specific case.
Brett | Shopify Support Specialist
This is too bad to use at all. My product cannot be approved,My product does not have any violations, it is difficult to pass the review
Hey there,
Robyn from Shopify Support here. Thank you for taking the time to share your thoughts with us about the Google Channel. I'm sorry to hear of the struggles you had in getting products approved. I'm going to follow up with you in an email to open up the lines of communication so I can dig further and see if I can help with getting the channel set up and working for your store.
Robyn | Shopify
I can see every store is having the same issue, I have uninstalled the old app but the new one isn't working.. great move Google... Get this fixed ASAP and stop costing us sales!
I am coming from using Magento for many years and I have never needed YouTube to get Google Analytics working.
However, here on Shopify with this app it is impossible to set up Google Analytics without YouTube.
Anyway, I have created my "Brand Account (limited to YouTube)" as they call it now (see the note at the top of https://support.google.com/accounts/answer/7001996), but during the integration when it is time to choose the brand account and selecting the one I did create for the business, it errors with:
`Whoops! You're using an account that can't go here.
Reference code: es=ABAdc_iIhvK2ZAUWDqjIpeVqHbBtzFtg77o3S-SuSVaYbkqCFX2hkzoGnFRJpqWCRvGTmmexXpLjulqXJ1j1Z_ya7eArOENnYaIVsIECGEnUVdgDwqSXm5TKY-4vgJHAU5Quh6H2l9lK`
The reference code is alway random and the error itself is not immediately helpful at all.
I have spoken to the Shopify support people but they only suggest to check with Google. Google on the other hand it is impossible to contact as they always refer you to the community and can raise a question with the public.
I just needed Google Analytics set up...
Hi! Thanks for your feedback. You should not need to set up a YouTube Account if all you want to do is use Google Analytics. When you download the app, you can set up Google Analytics 4 during the onboarding and skip the additional programs. You won't need a YouTube Brand Account if you already have a Google Analytics account.
Send us a message so we can assist you further! In the App, you can click "Get Support" located on the upper right of each page in our app, or visit https://support.google.com/merchants/contact/shopify_3p_support_app and mention this review so we can help!
it wont allow me to confirm my last 2 on my checklist & i have everything in place, so i cant rate until this is fixed
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication.
Claire - Shopify
Worst app ever. Installed it and instantly got suspended from Google Shopping Merchant account. DO NOT INSTALL THIS APP unless you are 100% sure you have everything as per Google's policies setup.
Cannot use with EUR. USD only.
........terrible app. Couldn't even get past the first page. I dont usually review apps but my god this one was terrible.