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very bad experience. Not approving my product. It keeps showing pending. I made all changes but still not approved.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing getting your products approved. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
Good I suppose but why does it keep saying 'Google has noticed that you haven’t completed the Google Ads checklist.' in my Shopify home? All the items on the checklist are green ticked and my account is working fine but this annoying message won't disappear.
It seemed to be very easy to add Google to our website. I can't wait to see if it helps our SEO. Thanks!
This app was working perfectly fine for us up until around 30th DEC 2022 but maybe it quit prior to that? Since then, we've had no product updates and as a result, our pricing on Google is incorrect. We've tried uninstalling the app, and connecting our Google account again but still, no products are being synced. Also it's saying many products will expire....need help please!
Hello Macomb Marine Parts,
Chris here from Shopify I recognize that you have products expiring soon and have faced sync issues for some time now; however, there was an error with the channel that was preventing data from reaching Google. This has now been resolved and you should see your products sync shortly. I'll send you an email to review specific details for your store.
Chris | Marketplaces Support Specialist
Shopify
I love this App! IT is easy to use and has helped our develop business significantly. Highly recommended!
I like this channel, because it´s easy to make offers in the near field communication. Google local Listings are better.
Very intuitive and good experience when going through so many steps. Very pleased! The setup was very seamless and simple to understand since everything was automated.
Like the others, we've been using this app for years with no issues, and now, with the update earlier this year, it's challenging to navigate adjusting items for your feed. Bulk editing is excellent, but there needs to be a way to make simple corrections directly within the product. It's ridiculous that we have to navigate out of the product to make a correction for our Google feed. I'm very frustrated with this as we have nearly 40k pieces that change by the season.
Yes, my merchant success manager tried to help, we didn't get very far. Still, considering that what Shopify deems our categories should belong in is never anywhere close to where Google actually needs them to be just adds to the chaos. If we give it a few more weeks, Shopify will introduce a new paid app to fix this, as that seems to be what they do. :/
Hi Farm House Tack,
William here from Shopify, thank you so much for taking your time to review the Google channel app. We've been working closely with Google and the future of the Google channel is that Google owns the development and direction of the app. We're able to assist them and I don't know of any plans to release a new paid app that fixes the problem you described, instead I'll get this feedback over to Google for additional support.
William | Marketplaces Support Specialist
Shopify
I USED THIS APP AFTER FINDING IT THROUGH SHOPIFY. IT WAS EASY TO DOWNLOAD AND STRAIGHT FORWARD. TO USE. I WOULD RECOMMEND.
the best way to boost your business is here, easy to setup your account to launch your products on Google