評價 (9,021)

整體評分
4.6
各級評分數量
  • 71% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2018年9月25日

does not even connect to google account. Not able to find the old google app that worked so well!!!

Canadian Marine & Outdoor Equipment
加拿大
使用應用程式 2年多
編輯時間:2018年1月3日

Terrible soultion by Shopify. DO NOT UPGRADE from the old app. Lost all my custom columns and work that was done for age, product category, gender....
Need a solution to edit these in bulk.
Missing most product types

Vcnydev
美國
使用應用程式 2年多
2022年6月22日

So for 18 month this app performed really well. impressions were decent and conversions were running at good levels. but then we dropped from average 80k impressions a month to 4k a month and the last 10 days zero. Cant get hold of google to resolve. It wont let me delete the campaign so I cant start a new one. you cant pause it and start a new one. all become a pointless exercise and waste of time.

The Outside Lighting Specialist Ltd
英國
使用應用程式 2年多
Google LLC 已回覆 2022年6月22日

Hello there,

Chris here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Chris | Shopify Marketplace Specialist

2023年1月27日

There is no option to bulk edit missing fields and the app is very slow. Would take me years to edit the missing fields 1 by 1. Pointless app.

Apparelee
美國
使用應用程式 2年多
Google LLC 已回覆 2023年1月29日

Hi there,

Vance here from Shopify. Thank you for taking the time to leave feedback for the app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

編輯時間:2023年5月31日

后台里,无法显示 Google Merchant Center 帐号,找了Google 和 shopify官方,都是相互踢皮球,Google说不是自身的问题,shopify说跟自身没关系,Google说去找shopify, shopify说去找Google。

creabest.it
德國
使用應用程式 2年多
Google LLC 已回覆 2023年6月1日

Hi -- Sorry to hear you’re having an issue with the app. We’re going to contact you privately to look into this a little bit more

2022年11月3日

No es posible que dé tantos errores al conectar con shopify. Increiblemente mala. Y no hay documentación de ayuda... unicamente para errores genéricos

Joyeria Zeller
西班牙
使用應用程式 2年多
2023年3月5日

Suddenly its deleted my product catalog can't find out how or why and the support is none existent, they're happy to take my money but not helpful at all

The Coast Office
英國
使用應用程式 2年多
Google LLC 已回覆 2023年3月8日

Hi there,

Thanks for reaching out with your feedback. My name is Vance and I work for Shopify Support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Vance | Shopify Support

編輯時間:2022年4月27日

Back in November, immediately after connecting this app, our Google Ads account was suspended for "violating the "Circumventing Systems Policy." As of February 20, our account is still suspended, even though we submitted an appeal and Google said they would reply within 5 business days. DO NOT INSTALL THIS APP Update (April 27): our Google account, including Ads, is still suspended. We have received no correspondence from Google, even though they said they would review our appeal back in November.

Portfolio Pet
美國
使用應用程式 2年多
Google LLC 已回覆 2022年2月22日

Hi there,

My name is Ashley from Shopify support. Thank you for taking the time to review our app. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with Google. I'm going to follow up with you in an email and see where I can help.

Ashley | Shopify Support Specialist

2022年12月7日

Does not sync barcodes to the merchant center. This alone renders this app almost pointless, a shopping feed without barcodes...ALL of my barcodes are filled in on Shopify, it does not sync the field. I have tried multiple hacks and fixes to work around this, but nothing works. Thousands of people seem to have the same problem, amazed it's Shopify own developed app.

For extra credit, When you manually add them in the google merchant center, Shopify then wipes them.

CORE Action Sports
英國
使用應用程式 2年多
Google LLC 已回覆 2022年12月12日

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

2021年6月5日

looks like no matter how much we try to apply fixes, google merchant is still disapproving our products.. I have spent over two months trying all different possible fixes with no luck.. we came to the point where it's really useless using the app! and time-wasting for us really. We are now syncing our products through a google sheet which seem to work, I would love it if the app is working and saves me all the google sheet hassle as well as getting all the consolidated metrics on Shopify Dashboard but it doesn't seem to be possible...

Raw Cut
阿拉伯聯合大公國
使用應用程式 2年多
Google LLC 已回覆 2021年6月7日

Hey there! Thanks for the feedback. While we at Shopify developed the app itself, we don't oversee the product approval process itself. That said, we do have some good insights into why products may have been disapproved and I've sent you an email so that we can get this sorted out for you. Looking forward to hearing from you! | Jake, Support Specialist