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They hid my products for a week thinking that i was doing something wrong then i had to send another request which took 3 days to fix. But at least everything is fine now..
Thanks for leaving a review and glad to hear you are up and running! Sometimes, in an effort to ensure we are protecting consumers and merchants, our policies can overflag. We do offer ways to appeal if you think we misapplied a policy to your account. Sounds like that process worked for you.
We will share your feedback with the team. Thanks again.
overall easy and intuitive
Until a few days ago, if you went to "Manage products" from the Google App on Shopify you were able to manage Google Merchant fields such as custom label, Google category, etc. Now it doesn't seem to work anymore, I go to Manage Products on Google and doesn't work.
What happened?
Hello there and thanks for the feedback! We can confirm this issue should now be resolved. If this is still persisting for you, please contact our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
Sorry for the inconvenience and thank you again for reporting this.
Nice app and does what it says it should do. Coming from other experiences it's very nice.
However, how is there no sort or filter for managing products to edit them? It's just an infinite scroll? Who thought this up?
I have 1600+ SKUS and to make edits on an infinite scroll page is absolutely mind meltingly tedious work.
Please fix and I would happily give 5 stars.
Terrible user experience because there are no explanations OR the reasons do not make sense to the user. Lack of clarity as to whether information is required or optional. No explanation as to how my store is helped by providing i9nformation in many cases.
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. We are also excited about some upcoming improvements within the app that should address this feedback; look out for that in early 2024!
If there is anything we can do to help you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app
Difficult to get all products labeled with a Barcode when dropshipping. Some products are not updated properly from designer/seller. And when you searching the product to retrieve said barcode can be impossible to find. I have still yet to identify what constitutes as the item barcode.
Hello and thanks for taking the time to leave feedback! We wanted to share a few help center articles that should clarify on how to properly use barcodes/gtins.
Google barcode requirements: https://support.google.com/merchants/answer/6324461
Shopify's guidance on barcodes: https://help.shopify.com/en/manual/shipping/understanding-shipping/barcodes
We hope this is helpful but if you still need assistance feel free to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app
It started as a pain, but once I figured it out and got it functioning, it wasn't so bad.
Too complicated
Hi there - feel free to use Get Support in the app and let us know where you're getting stuck. We're always interested in feedback on making the process smoother
best
the advertisement charges are too expensive