評價 (9,026)

整體評分
4.6
各級評分數量
  • 72% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2023年2月1日

Okay right outta the gate there's a problem. I just signed up and I had to verify myself 3 times yet the app keeps telling me I'm not verified. And now I can't even find it in my list of installed apps

Gnome Goods

Gnome Goods
加拿大
使用應用程式 大約1年
Google LLC 已回覆 2023年2月2日

Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing verifying your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address this concern.
Jason | Shopify

2021年10月24日

This app has never worked properly and i end up with a misrepresentation violation from google which suspends my account. Its quite frustrating as google never actually tells you what you have done wrong

Bike Supply Drop
英國
使用應用程式 大約1年
Google LLC 已回覆 2021年10月26日

Hi there!

Paola here from Shopify. I understand how frustrating it is to not know why your account was suspended due to Misrepresentation. Google does not share with us at Shopify why an account was suspended. Our app only reflects their decision. With that being said, I'm happy to share with some suggestions based on our experience. I will be following up with you through email shortly.

I look forward to chatting with you!

Paola | Shopify

2021年11月1日

Do what we did. Ditch the google app. Move to a paid app which integrates with Google shopping centre and get support from a proper app developer who can help solve your feed issues. Google wont help you.

Travfurler
英國
使用應用程式 大約1年
Google LLC 已回覆 2021年11月4日

Hey! I'm going to send you an email to see exactly what happened, and see if we can get to the bottom of what's been going on here. Please keep an eye out for an email from me.

Cíara | Shopify Support

2018年6月25日

Don't use this app. It will submit the highest shipping cost (instead of the lowest) to Google. Your product will cost $25 and it will tell Google the shipping will be $75. Nobody will buy your product when they see you charge $75 for shipping.

Shopify really needs to get its act together on this one!

Buy A Bear
美國
使用應用程式 大約1年
2023年1月11日

I guest Im' joining the crowd of not those who has shopify and google not syncing.
Feeling heartbroken and dissapointed.

VintageTrolley
英國
使用應用程式 大約1年
Google LLC 已回覆 2023年1月18日

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Mario | Shopify

編輯時間:2019年5月19日

DEAD MONEY!
NEVER ANY MORE !!! We spend £2759 - and £25 conversion.
I think numbers said everything.
Not recommend at all. We have bots full store, sorry Shopify / FACEBOOK / GOOGLE, but bots do not buy, bots do not have money, more we have fraudulent orders and lost £250. NOW ANY MORE!!!

Konstantin Antiques
英國
使用應用程式 大約1年
2022年9月23日

Very confusing. I don't know where to start or end, It would be extremely helpful to show tutorials or break down instructions on how to upload inventory. I'm having to google everything and the only thing I'm getting is a headache. Shopify experts don't even know what to do half the time.

Fashion Alibi
美國
使用應用程式 大約1年
Google LLC 已回覆 2022年9月27日

Hi there!

Paola here with Shopify. Thank you for taking the time to tell us about your experience with the Google Channel App. I would love to understand more what is happening on your end to be able to help you get the channel working. I will be reaching out to you through email shortly.

I look forward to chatting with you!

Paola | Shopify Support

編輯時間:2019年3月6日

I have been trying to run an ad for 29 days. I was hoping to also get the $25 credit for using their services, but because they couldn't get their app to work I am no longer eligible for the credit. It says it takes 3-5 business days to approve a product/ad, I'm considerably outside of this time frame. I would just like my ad to show up on Google.

MLC Co.
美國
使用應用程式 大約1年
Google LLC 已回覆 2019年3月27日

Hi, there. Thank you for taking the time to provide your feedback about your experience with the Google Shopping app. I've reached out to you via email to see if we can troubleshoot together and get this app working for your business! I hope to hear back from you. -Emma, Shopify Support

2018年1月23日

No EU support, so I cant use it. :(

Big Texas Beef Jerky
德國
使用應用程式 大約1年
編輯時間:2023年11月26日

It's a pain to set up, it doesn't sync intelligently, there's no guidance on how to set it up, it keeps quacking against the policy, and there's no details or indication of what needs to be changed~~~

Sincecam
香港特別行政區
使用應用程式 大約1年