評價 (9,031)

整體評分
4.6
各級評分數量
  • 72% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2018年7月19日

The old app was much better.
No search option.
No Custom labels via bulk csv

Loyallux
美國
使用應用程式 9個月
2023年6月5日

I have entered and double-checked the contact information in my store a thousand times. Customers can access the page - Contact Form, a link to my contact information and pages on social networks. There is an e-mail at the bottom of the page. Shopify support has confirmed that I have done everything correctly. And after all this, the app answers me that Google verification is not passed. Until the "Confirm that you've added contact information to your online store" step is confirmed as "done", I can't move on (

LNS.HOME-HARMONY
烏克蘭
使用應用程式 9個月
Google LLC 已回覆 2023年6月5日

Hello there and thanks for taking time to leave a review. Apologies for any frustration and I will share the feedback with our team. Click on the blue text: "Confirm that you've added contact information to your online store" and a popup should present itself then click okay. That should then resolve that open checklist item for you and unblock your onboarding.

I will reach out directly to you to ensure this resolved your issue.

2021年11月18日

If I could give this 0 stars I would. I chose Shopify because i wanted to direct more of my sales to my own website instead of using Amazon for all my sales. I was excited to use the Google App. I signed up in April and everything was going fine for a few days. Was getting good traffic and then Bam! I was suspended for Suspicious Payments. I have been trying to fix this but no one from Goggle will assist and tell me what is wrong or how to fix my problem. There is no way to talk to anyone. This has been very frustrating. If I am going to keep this webpage I need to figure out how to drive buyers to my site.

Sports Team Accessories
美國
使用應用程式 9個月
Google LLC 已回覆 2021年11月19日

Hey there,

Adil here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the clarification you need in regards to the suspension you are getting. Although Google is best to direct you with this, I'll be sending an email out to you shortly to explain some details that could help. I look forward to communicating with you there.

Adil | Shopify

2019年2月16日

So, far. No good. Error messages come with no instructions or understandable reason for appearing. Google is fast to set up payment, and then as usual, leave the customer with no help or decipherable instructions. I'm not sure Shopify apps are any good TBH, but Google is notoriously unfriendly to small businesses. I think I just wasted a morning with zero positive results.

Namesti
美國
使用應用程式 9個月
Google LLC 已回覆 2019年6月6日

Hi there, thank you for providing us with feedback on Google Shopping! We are always working on improving our apps so I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

2023年3月24日

Very disappointing, I find Shopify difficult to manage, I'm less than impressed so I've decided to move my website to a different platform that is more user-friendly.

Mujimono Koi
英國
使用應用程式 9個月
Google LLC 已回覆 2023年3月25日

Hi there,

Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the queries you have with the Google Channel. I'll be sending an email out to you shortly with further information on this.

Thomas | Shopify

2022年1月21日

The app worked fine for several months, however my Google Merchant account is now being suspended for "inaccurate tax information." The sales tax value in the data feed is less than what is actually charged on my Shopify store. I haven't made any changes in the store or via the app, and I have absolutely no idea why this is happening. I tried to fix the problem by going into Google Merchant Center and manually setting the sales tax rates, but my Google Merchant Center tax settings are being reset by the app on subsequent syncs with incorrect tax information.

Dark Elf Dice
美國
使用應用程式 9個月
Google LLC 已回覆 2022年1月22日

Hi there,

Nataly here from Shopify. Thank you for taking the time to share your review of the Google Channel with us, your feedback is extremely valuable. We are sorry to hear that your account was suspended by Google. I'd be happy to work with you to help resolve this issue; I'll be following up with you in an email to open up the lines of communication.

Nataly | Shopify

編輯時間:2022年10月21日

There is no other racist dictator organization like Google. If you are angry with Putin, look at Google. they are number 1 step away google, they will fk your business

OZBA SPARE PARTS ONLINE STORE
英國
使用應用程式 9個月
Google LLC 已回覆 2022年8月23日

Hi there,

My name is William from Shopify support, I'm going to reach out to you directly to discuss your account specific concerns with the Google channel by Shopify. Please look out for my upcoming email.

William | Marketplaces Support Specialist
Shopify

2023年3月1日

This is an awful app. I sell thousands of products from big brands that have barcodes. Nearly every product just reports back with 'Missing GTIN' because there is an issue with the way the app sends the information to google.
If you search for this issue it has been going on for years with hundreds of people writing about it in reviews, and youtube videos etc. Yet shopify support don't "get it" and have not fixed the issue. Completely pointless app if you're selling third party barcoded products as they wont list on google shopping.

Wrapped!
英國
使用應用程式 9個月
Google LLC 已回覆 2023年3月7日

Hi there,

Nate here from Shopify. Thank you for sharing your feedback regarding your experience with the Google channel app. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel, and there may be a way to resolve this on your store. I'll be sending an email out to open up the lines of communication and help where I can.

- Nate | Shopify

2021年5月28日

no permite publicar mis alimentos y es muy complejo darlo de alta, no me explican por que no los puedo vincular.

Toque Crunch
墨西哥
使用應用程式 9個月
2022年12月5日

i have been attempting to remove channels from Google merchant center for several months. It is a terribly cavernous workflow to get simple things done. Just an awful experience.

Pre Raphaelite Records
美國
使用應用程式 9個月
Google LLC 已回覆 2022年12月6日

Hi there,

Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

In case the resolution lies with Google, we’ll arrange for this to be raised with the appropriate team to work through the issues with you.

Charlotte | Shopify