評價 (9,031)

整體評分
4.6
各級評分數量
  • 72% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2022年5月22日

That app has gone from average to bad. This is because recent updates make the bulk editor unusable if you have more than 1500 products.
You cannot change the width of the columns, cannot filter and if the webpage times out you have to start from page one again. I have 162 pages of products so this is very frustrating. As such I am forced to pay money for a 3rd party app ( I am using 'Feed For Google Shopping'
by Simprosys InfoMedia) so I don't waste or lose money with my google shopping campaign.
I have advised Shopify Support of my issues and they said it was a caching issue with my browser...

Crafty Divas
澳洲
使用應用程式 8個月
2019年12月2日

It was a great App and I like the way it Types letters to people like me who are interesting in their

Trik Production Company
美國
使用應用程式 8個月
Google LLC 已回覆 2019年12月2日

Hey there! Jonathan here from Shopify Support. Thank you so much for taking the time to leave us a review. I would love to talk to you further and better understand how the app is working for your business. I will send you an email to open up that line of communication with me.

Jonathan - Shopify Support

2018年11月17日

Great idea. Very bad execution. It was not clear that starting a new Google Shopping Campaign will OVER-RIDE your existing shopping campaign. For 2 weeks our TOP performing shopping campaign was not delivering because this APP prevented it.

This APP NEEDS A LOT of improvement for shopify store owners. It might be great for some that don't have the slightest clue of how to get started with Google Shopping Ads but I can tell you first hand this APP leaves a lot to be desired. For one you are unable to set any sort of Target ROAS. You are unable to run any bid adjustments on specific devices and the conversion reporting is questionable.

If you want to know why this APP has ONLY 1 STAR install it and find out for your self.

EVOGimbals.com
美國
使用應用程式 8個月
2019年9月6日

Unfortunately, like many other people here who is complaining about their wasted time and energy... I feel the same and so I give up. Shopify gurus cannot help much either! It's hard as well to gamble with money placing ads ($5 a day for 30 days!) without seeing how the ads really looks like if I click publish when making a campaign. Why they don't make this easier for us? since we are going to pay for the ads anyway.

Eve Merch
紐西蘭
使用應用程式 8個月
Google LLC 已回覆 2019年9月24日

Thank you for leaving your review and I'm sorry to hear that you've not received the help you were looking for from our support team. I can appreciate why this inability to see what the ads look like before you publish them was problematic and I'd like to discuss this further with you to see if I can help. I will be sending you an email shortly and look forward to hearing back from you on this matter. -Victor, Shopify Support

編輯時間:2018年11月5日

after 4 days, no sales, and a bill of $229.00 from google.. only 65 clicks, after spending about 9 hours on this total.. 8 of those hours was wondering how to control cpc which is apparently impossible.. this tool will bankrupt you before you even know it

the old app was horrible, but it worked at least and we were spending $5 a day for 5-10 sales a day.

Chicago Lawn Mower & Snow Blower
美國
使用應用程式 7個月
2021年8月20日

This app has no refresh the feed on the merchant center. just created a product when I config but there's no refresh mode to get changes in the products.

Tested Laptop Parts - Replacement Parts for Repairs
美國
使用應用程式 7個月
Google LLC 已回覆 2021年8月20日

Hey there, Spencer here from Shopify. Thank you for taking the time to provide feedback on your experience. The Google Channel is designed to automatically update any product that gets changed, so there should be no need for you to instigate that. I'll be sending an email out to you shortly so that we can dig into this deeper for you. Spencer | Shopify

2023年7月11日

Horrible. Impossible to connect to Youtube Channels. Complete waste of time. Do not bother installing.

Shacked Mag
美國
使用應用程式 7個月
Google LLC 已回覆 2023年7月12日

Hello there - thanks for leaving us a review and feedback. We are sorry to hear you were having challenges connecting your YouTube Channel. There is some eligibility criteria documented within the app interface and more in-depth in our Help Center: https://support.google.com/youtube/answer/72851?sjid=17515629745871199990-NA

Please take a look at that article and if you still are having troubles connecting, feel free to reach our support team at https://support.google.com/merchants/contact/shopify_3p_support_app

2022年11月21日

Same story, all of our products are rejected by Google with no explanation. We surmised it was due to their being no UPC or GTIN codes, which is true. But we were also told we could override that by identifying our merchandise as custom. Don't see any way of doing that. If I could rate it zero stars, I would. Shame on Shopify for not correcting this for all of us.

Busted Knuckle Garage Gifts & Gear
美國
使用應用程式 7個月
Google LLC 已回覆 2022年11月23日

Hi there,

Thanks for reaching out with your feedback. My name is Chris and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Chris | Shopify Support

編輯時間:2020年11月6日

This app is one huge money loser and waste of time. I'd give it zero stars if I could. Every two weeks your products start to expire until they are all expired because Shopify is unable to fix this app. It's obvious when it happens because your sales slow dramatically. It takes days for Shopify support to get back to you, another 2 days for the feed to upload completely again. Each time you contact them they give you some big excuse or explanation about how the app has been fixed. Two weeks later the same thing happens. I find this app just a larger reflection of Shopify now. Competitors are far better. All they care about is making money for themselves at the expense of its customers. I'm really, really fed up with this.

GREAT DOG CO.
美國
使用應用程式 7個月
Google LLC 已回覆 2020年11月9日

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the ongoing struggles you are facing with expiring products. I'm going to look into this and follow up with you in an email. Hopefully we can open up the lines of communication here and I can see if I can help you any further to avoid this happening again.

Robyn | Shopify

2023年3月15日

The app say"Page not found" whenever I open the app under "Sales Channels" to try configure my account. Please help

Total Spa
墨西哥
使用應用程式 7個月
Google LLC 已回覆 2023年3月16日

Hey there,
Jason here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. The issue you are describing should now be resolved, but I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.
Jason | Shopify