Google & YouTube , 7,946 則評價
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I have had a lot of problems with this app. I installed it recently and I launched a campaign which is automated of course. However, after the products were approved and the campaign started running there was no information on the admin panel about the amount of ad spend. Then when I went to another app called ROI Hunter, on the google ads section of the app it said that I had already spent over $20.00. I am afraid to use this app because the admin panel says there is no ad spend and no activity and then later on I find out that I have in fact spend money on ads. I also had a lot of trouble with messages popping up saying that my shipping rates were not properly set up and that I had to include a range of shipping rates. I wanted to set up one standard free shipping rate for all products in my store.
Thank you for sharing this feedback. I'm sorry to hear about the issues you've had with setting up and using the Google Shopping app, especially in regard to the billing for your ads. In terms of your shipping set up, Google does require specific shipping settings to be in place in order to use the app. This link (http://bit.ly/2LOcskd) helps explain these requirements in more detail.
In order to look into this further and help investigate the billing on your account, as well as the shipping set up, I'm going to reach out to you via email. Please reply directly to my email once you receive it and I'll be glad to assist further. I look forward to hearing back from you! - Rae, Shopify Support
Um app excelente e fácil de usar! Além disso, ainda tem um suporte que é extremamente rápido e atencioso!!!
good apppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp
Hey there,
Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Glad to hear that you find the app so valuable! I'm going to follow up with you in an email to open up the lines of communication here so I can see if you need any assistance to optimize the app for your store.
Chelsea l Shopify
A completely useless app. Keep prompting to update my list of products and I have more than a thousand SKUs! All I need is a easy to use interface that can syn to my store..I do not want to waste time editing all my products just so it reads your language!
Thank you for taking the time to share your feedback with us. Our teams are constantly working to improve our app features and functionality. We’d like to look into this further for you. I’ve reached out to you via email, hope to hear from you soon! -Lizzy, Shopify Support
Do not waste your time with this App. Don't.
It's free for a reason - it doesn't work.
Think of it like this - how bad is the actual Shopify platform?.. Slow, bug filled, limited.. Horrific.
Imagine if somebody who happily charges for a horrific product, then gave a junior developer twenty minutes to write a plugin - that's what happened here.
Hey there,
Thank you for sharing your experience with us, we value your feedback and appreciate you taking the time to share it with us here so that we can continue to improve.
I apologize for the issues you were having with the app and Shopify and would like to discuss further to see if I can help. I’ve followed up with you via email so that we can discuss this further and I can share your feedback with our development team. Hope to hear from you soon!
- Alex, Shopify Support
GORGEOUS APP I USE FOR SHOPIFY. it's Automatic (to fix everithing). Instantly the 162 products I have in my shop (built with Shopify) are published on Google Shopping. Without doing anything. Only with an APP. I used to use wordpress before and I had a thousand updates a day to do (the theme, wordpress version, PHP version, all plugins to update). Now it's all automatic and I can think of my customers instead of staying all day (and night) in the back end. John
Excelente aplicacion y uso muy facil de instalar. De las mejores que definitivamente hacen de la venta un proceso facil de implementar.
Bad app with constant issues with products. One day the products will all be kicked off the app for no reason. Hasn't generated any traffic for the site. You are better off just sticking with the SEO-generating search.
Hi there,
Thanks for reaching out and leaving a review. My name is William from Shopify and I'm here to assist you. I see that you've had a bad experience with the app recently and it may have been caused by an error that took place in January. Please watch your email as I'm going to reach out to you to discuss your store specifically.
William | Marketplaces Support Specialist
Shopify
We used the Google Shopping app to integrate our store with Google's Merchant Center. Install was easy, and we were able to get all of our products synced correctly the same day, and Google approved them all within a few days. There were one or two small hiccups during setup, but we were able to get them ironed out.
Broken after Google changed Merchant Centre data feed specification... https://support.google.com/merchants/answer/11905642?hl=en-GB In particular Shopify not delivering country sub-attribute... Provide delivery country sub-attribute: When providing the delivery [shipping] attribute, you now need to provide the country [country] sub-attribute to ensure that delivery prices are accurate. Item-level warnings ('Missing sub-attribute [country (sub-attribute of [shipping])]') have already been issued in the Diagnostics page to help merchants identify affected products and will move to errors starting today. This has resulted in none of our products being listed. Shopify please update ASAP
Hi there,
My name is William a support specialist with the Marketplaces team at Shopify. Thank you for taking the time to review our app and I would definitely like to get this issue resolved for you. Since it is specific to the item attributes in your store I'll reach out to you directly with some advice for how to proceed, please look out for my email.
William | Marketplaces Support Specialist
Shopify