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Was able to download google app from shopify store apps and follow direction to set up google channel. It was very Easy to set up and navigate all the way through and everything was automated and verified. So far so good and highly recommend!
it doesn't work, it says that all my products are a form of misrepresentation and when I try to contact google they suspend my account and are not offering any form of help.
Hey there,
Thomas here from Shopify. Thank you for taking the time to provide feedback on your experience. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. Although Google is responsible for all account suspensions, I'll be sending an email out to you shortly with information that can help.
Thomas | Shopify
Very helpful enjoyable experience and very very easy to setup up, was a quick and painless experience
i wish i could say something good about this app and the support i have received so far. the list is so long. despite authentic google channel it doesnt give any access to the feed. for which i have to use other apps and their charges are too high. its a real shame. i have 130k items which are suffering since the time i have started the store. datafeed items app are too high. i have 2 stores and both are suffering.
Hi there,
My name is William from Shopify support. Thank you so much for the feedback about our app as it helps us improve the channel moving forwards. I'll reach out to you in an email so we can discuss the challenges you are facing with the feed and elaborate on the suggestions you may have for us.
William | Shopify
If I had the same issue with always has. It doesn't care! And then you contact Shopify and they tell you that is Google's problem and Google tells you to something else it doesn't get back to you at all! it is confusing you to say everything went through fine and that I'm approved to start running ads and everything and then the very next day everything's disapproved again like what do they want from us!? We are businesses trying to make money and advertise and earn a living..... Keep saying misrepresentation and then when you fix that it says something else it's never ending laundry list it doesn't work!
Thank you for sharing your feedback and that definitely doesn't sound like the ideal situation. When it comes to Google Merchant Center account approvals, this is something determined directly by Google that Shopify does not have any control over. I would be more than happy to share other ways you can contact Google to appeal their decision. I will be in touch by email shortly to provide further details. - Anna, Shopify Support
Beyond disappointed in this app. The switch from the old app to this one has been very detrimental to our sales and traffic. 1/3 of our products are disapproved (previously 0 disapproved), citing incorrect/missing GTIN and we have not changed a single thing in terms of data/MPN/GTIN codes. When we try to re-enter or fix a code, nothing changes. I'm at a loss. We rely so heavily on Google Shopping that if this is not remedied, we will be forced to move to another platform. Shopify, please please please look into these issues, this has a major impact on my store and dozens others based on these reviews alone.
ótima
Shopify is good platform and very easy to work with! I would recommend it to other shoppers who want the online store.
es muy util y facil de utilizar
This app is acting up within the choppily platform. Still trying to understand it let alone get into the actual app LOL it won't let me
Hey there! Thanks for leaving us a review.
My name is Jonathan and I'm a member of Shopify's support team! I'm sorry to hear you're having some trouble accessing and getting started with the Google Shopping app. That's frustrating!
If it's okay with you I'm going to shoot you a quick e-mail and get a little bit more information about what's going on on your end and see how we can resolve it. Look out for that message!
Talk soon,
Jonathan E. | Shopify Support Guru