評價 (9,092)

整體評分
4.6
各級評分數量
  • 72% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2022年7月19日

The app works OK and generally functions as expected but it has its challenges when managing a large library of products. For example, if a product has a UPC, you need to select the Google Channel, then Manage Availability, then toggle each product to false (every product!). Once a barcode is entered into the field, it should automatically be assumed that the product is not custom. It's also very time-consuming to scroll all the way through large libraries to get to products further down the list loading small groups of products at a time just to enter data or toggle the Custom Product field to false. Having the ability to filter by a brand or product would be ideal. Google Metafields disappear often too, causing delays and challenges when updating a large number of products. These issues would ultimately be solved by provided the True/False custom product drop down on the product page, instead of a checkbox to indicate "custom" or leaves the field blank instead of false.

Rise
加拿大
使用應用程式 接近3年
Google LLC 已回覆 2022年7月26日

Hi there,

Vance here from Shopify. Thank you taking the time to leave feedback for the Google channel app. I've sent you an email to connect and offer further support to work through any issues you're facing.

Vance | Shopify

2022年5月8日

Hi, I need help, the GTIN of my thousands of products are not recognized, and consequently since a few days, no products can be active on google shopping, could someone please help me urgently, I will then update the review. Best regards

Patissland
法國
使用應用程式 接近3年
Google LLC 已回覆 2022年5月10日

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with the GTINs not being recognized on your products. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address these concerns.

Jason | Shopify

2020年8月10日

Still trying to figure it out... It's a bit confusing but it's slowly coming together. I do like that it was relatively easy to connect shopify to the google merchant account.

OurFabricStore
美國
使用應用程式 2年多
Google LLC 已回覆 2020年9月1日

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

2020年9月11日

It has been easy to set up so far. I am still not sure about some of the categories and having some of my items not listed. And this is the only reason for the 3-star rating. It would be nice if there were instructions that assisted with corrected the errors better.

The Perfect Lemonade
美國
使用應用程式 2年多
Google LLC 已回覆 2020年9月15日

Hey there,

Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store.

Chelsea l Shopify

2023年4月22日

The app looks a bit different from the screenshots included in its app store page. I wanted to access the product list (this is shown in the first screenshot of the app), but there seems no way to open the same product list page.

EMIER
澳洲
使用應用程式 2年多
Google LLC 已回覆 2023年4月25日

Hi there,

Brett here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication.

Brett | Shopify Support Specialist

編輯時間:2019年1月19日

Biggest gripe is that you can not exclude variants from the feed. Other than that I guess it is ok, but nothing special.

Southern Drinking Club
美國
使用應用程式 2年多
2019年8月12日

I have been using this app since Oct 2018 with some success to around Apr 2019 when I increased my ad spend to $10 per day and my sales basically dried up. I reduced back to 5$ per day and got a few sales but not the success I had earlier and now this app has not generated a sale in over a week!! Am I missing something ....Have there been a change update to this app? I like the simplicity of this app and will be so disappointed to have to find another app.

Shoppinn Paradize
加拿大
使用應用程式 2年多
2020年10月30日

Doesn't support multiple shipping zones and cannot expose shipping_label tag to the feed. For those who are struggling with that: don't go metafields way, this can be solved in Merchant Center itself by setting up rules for your feed! Otherwise does what it has to do.

phonecases.green
荷蘭
使用應用程式 2年多
Google LLC 已回覆 2020年11月2日

Hey there!

Amy here from Shopify. I just wanted to take minute to thank you for leaving us a review. It truly is what helps us improve. Im going to send you an email to open up the lines of communication here so I can make sure to get all of your thoughts off to my developers.

Amy l Shopify

2022年6月24日

I used this app as suggested and and a lot of my products were approved. Then I was introduced by Google to Google Ads which I'm not that interested in and all my products were disapproved..

League-Of-Your-Own
英國
使用應用程式 2年多
Google LLC 已回覆 2022年6月28日

Hey there,

Thomas here from Shopify. Thank you for taking the time to provide feedback. We definitely want to make sure that you get the support you need regarding the issues you are facing with the Google Channel. I'll be sending an email out to you shortly to open a line of communication to see how I can help.

Thomas | Shopify

2020年3月25日

es un poco complicado, hay que buscar siempre la ayuda en la pagina de google shopping, seria mejor rellenar campos directo en shopify

Fajas Colombianas Mexico
墨西哥
使用應用程式 2年多