評價 (9,038)

整體評分
4.6
各級評分數量
  • 72% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2023年2月8日

WISH I COULD GIVE THIS APP 0 STAR. TERRIBLE APP. WOULDN'T RECOMMEND IT AT ALL. PRODUCTS ARE KEPT IN PENDING, CONTACTED SHOPIFY AND GOOGLE SEVERAL TIMES AND THEY ARE NO HELP. VERY DISAPPOINTED WITH THIS APP, AS SOON AS ONE ISSUE IS FIXED ANOTHER ONE POPS UP... I GIVE UP!

BOLD AND BEAUTIFUL LASHES
英國
使用應用程式 4個月
Google LLC 已回覆 2023年2月21日

Hi there,

Chris from Shopify here. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.

Chris | Marketplaces Support Specialist
Shopify

2021年2月4日

Small business dropshippers not welcome. Google will suspend dropshipping merchant and ad accounts due to "misrepresentation".

Bello Shops
美國
使用應用程式 4個月
2019年9月12日

Absolutely the worst Google Shopping app. We installed this app after launching our site. Immediately our Merchant Center Account was suspended due to "policy violations:shopping add policies." After reviewing, Google states we are missing product data. How is this possible if Shopify has all Google fields populated? Contacted support and got generic support answers I could have got from Google. Two weeks after launch and we can't upload to Google and our Google Merchant account continues to be suspended. This just got uninstalled!! Don't waste your time on this app, unless you want your Google merchant account suspended for no reason!!!!

Lighting Front
美國
使用應用程式 4個月
Google LLC 已回覆 2019年9月25日

Thank you for sharing this review with us! A Google Merchant Center can sometimes become suspended following a connection to your Shopify store if you don't have any contact details displayed on your site. This is due to the fact that Google has strict guidelines for displaying contact information on a customer-facing website.

I’ve followed up with you via email so that we can continue to look into this with you. I look forward to speaking further. -Lizzy, Shopify Support

編輯時間:2018年1月19日

Terrible app. Beta tested this and was told there would be quick iteration. I told them it needed the full category list and bulk editing months ago.

Cannot believe this is out of beta and they are recommending other customers use it.

Shopify can be lazy but putting this out is practically negligent.

Seems to be a complete misunderstanding of how the Merchant Center is actually used - the approvals process demonstrates this. If the UPC code matches, they will list it as approved even if it lacks a category, age and gender. Yes, that might technically be approved but you can't use it an ad.

Notre
美國
使用應用程式 4個月
編輯時間:2019年1月19日

It just gets worse, I have my Merchant Centre Dashboard showing 25 products (100 variants) as disapproved and yet the app is showing only 3 products disapproved and has been for days. No if I work off the app I have no idea that I'm not showing 22 products in my current campaign. Seriously guys, Google Shopping is hard enough to work with in the first place!

Dear Shopify, Please find the people that wrote this app and SACK THEM NOW!
After years of using the old app I had set up a small subset of products to send to the merchant centre (using collection "Google Shopping") So what does this thing do? It dumps all my products across and I have to go through and remove them.
Using the app to modify and remove products is a nightmare, full of bugs and QA misses, testing must have been non-existent. When you hit the next page arrow it just brings the first page back.
It really scares me that Shopify would let this through, hopefully it is not reflected across other aspects of the platform,

LILY & MINX
澳洲
使用應用程式 3個月
2023年1月11日

Nachdem die App mehr schlecht als recht gelaufen ist (keine Übertragung von Grundpreisen; unterschiedliche Fehlermeldungen zwischen shopify-app und Google-Merchant-Center; die google-Felder einzelne Produkte lassen sich immer nur über die Gesamtansicht ändern; kein Support durch shopify, da immer wieder auf google als Problemquelle und App-Lieferant verwiesen wird; ...), werden unsere Produkte seit einiger Zeit nicht mehr synchronisiert und google löscht sie nach und nach aus dem Merchant-Center als 'abgelaufen'.

Nordland.Shop
德國
使用應用程式 3個月
2019年11月10日

Absolutely ZERO sales. Used this app for several months and spent several hundred dollars. Got about 100K impressions, but still no sales at all.

ZERO ZILCH. Greatly Disappointed!!

This app still has a long way to go in terms of making it more sophisticated and intelligent enough.

Amazel Designs
加拿大
使用應用程式 3個月
Google LLC 已回覆 2019年11月15日

Thank you for taking the time to share this review with us! There are many factors that can contribute to conversions when using an ad campaign. For example the content of the ad itself, the landing page it leads to as well as the product for sale and product description.

I’ve followed up with you via email so that we can look over your campaign and your store together to work towards bringing in sales! -Lizzy, Shopify Support

2018年5月21日

This app is useless only works if your store sells in USD. Shopify needs to fix this asap!

Kitchenwarez
英國
使用應用程式 3個月
2018年12月12日

We were told wait 4 weeks and once google started collecting results from traffic we would see the impressions start to increase, 6 weeks in with a commitment of $50 per day, and no results! Very poor app for Google to put their name to it, and not be hands on to fix the issues considering the power of Shopify stores.

I think the number of 1 star reviews tells the story.

Hate leaving bad reviews.

Cheers
John
www.Hellodrinks.com.au
Online Liquor Retailer
Buy Now Pay Later

Hellodrinks
澳洲
使用應用程式 3個月
2022年11月3日

Compte Merchant Center suspendu car votre application est nulle. Attention ne va pas chercher les codes EAN des produits et Google vous pénalise... Appli à éviter.

Mocy Bell
法國
使用應用程式 3個月
Google LLC 已回覆 2022年11月7日

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify