評價 (8,717)

整體評分
4.6
各級評分數量
  • 71% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 3% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 12% 的評分為 1 顆星
2020年6月23日

I think that the only other thing that need changing is that as a whole details should be kind of lined up on less pages.

NxFhaze Clothing
美國
使用應用程式 大約2個月
2020年2月6日

Google ad is good but make more easy to use problem freeze
In only months not recurring
Give free theme

luxury-viscose
印度
使用應用程式 4天
2019年4月14日

Since having to update the old app to this version, Two months ago, I have had nothing but trouble. My sales are down 50-60%.
Having contacted both Shopify and Google support several times over the last Two months, my shopping campaign has gone from bad to worse!

Over half of my products were pending, however, support have re-synced the products twice and now there are only a few still "pending". Despite that, my sales, clicks, conversions and everything else have dropped. I increased my
add spend, but strangely this has had no effect on my conversions/ sales.

The new "Smart" campaign is terrible, with less features that the old campaigns. You get no useful support with either Shopify or Google on how to execute it correctly.

My Original Google shopping app and campaign was doing really well, this app have almost ruined my business.

I am at a loss as to what to do.

Maybe the only option is to drop this app and go to a Paid app, and start all over again!

Poochie Fashion
英國
使用應用程式 大約2個月
Google LLC 已回覆 2019年6月3日

Thanks for taking the time to share this feedback about the Google Shopping app! I'm sorry to hear that your products are pending and that you've experienced a drop in sales as a result-- I know that this is very frustrating!

Products being stuck in "pending" is a current limitation coming from Google. That said, I'm going to follow up with you via email so we can dig into this further. I'd also like to gather more feedback from you about the functionality of smart campaigns. We’re always working to improve the way our apps work, and I will share this feedback with our development team. I look forward to hearing back from you! - Lauren, Shopify Support

2021年6月16日

I keep getting suspended for misrepresentation. I understand that it's an issue on Google's side but it seems like there's not really a checklist to help users out on the Shopify side. All we have is a vague merchant center policy we can read through and based on other reviews, it seems like doing everything right isn't enough to get things moving. Can you at least tell us that someone from Shopify is speaking to someone from Google in order to fix and avoid such issues. It's frustrating in ways that you cannot imagine...

Adinkra Coffee
南非
使用應用程式 大約2個月
Google LLC 已回覆 2021年6月17日

Hi there,

Lea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable to us. I'm sorry to hear about the struggles you are facing with your Google account suspension. I'm going to look into this further and follow up with you in an email to open up the lines of communication here in order to help you further.

Lea | Shopify Support

編輯時間:2021年1月26日

Super einfach einzurichten und dann eine sehr gute Übersicht, wie der jeweilige Status der Produkte ist. Frage ist nur, wie häufig die Produkte aktualisiert werden.

Schmerztherapie.Shop
德國
使用應用程式 4天
2021年2月23日

For now, it all looks good, though I have not started getting sales. I trust Google, so I expect the app to be great.

purebrandstore
肯亞
使用應用程式 3個月
Google LLC 已回覆 2021年2月26日

Hey there,

Robyn here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm glad to hear everything is looking good so far. I'm going to look into your store and account and follow up with you in an email to open up the lines of communication here so I can see if I can help in any way.

Robyn | Shopify

2020年10月2日

i just set up the app a few minutes ago and it was easy to set up. i will come back to review how easy it was for me to use it, at a later date.

Tasha Renea
美國
使用應用程式 4天
2022年12月7日

This app is crap absolutely crap I have setup the merchant center already and it still can't fetch the entire info and in the country and language dropdown, the dropdown itself isn't working. Absolute waste of time. It is disappointing to see Google written on an app that is on such level of crap.

Hecktrends
巴基斯坦
使用應用程式 大約2個月
Google LLC 已回覆 2022年12月14日

Hi there,

Ashley here from Shopify support, thank you for taking the time to install and use the Google channel on your store and leave a review. I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Ashley | Shopify

2023年6月28日

This app provided by Google automates everything and make a very poor optimized campaign for your products. Not only that, from time to time it will block your Merchant account and you will end up with little to no help trying to figure out what API the app made to break the data. Not recommended at all, I would think google would have good software developers to build a good experience but it looks like that's not true anymore.

Unkai
美國
使用應用程式 大約2個月
Google LLC 已回覆 2023年6月29日

Hello and thank you for leaving this feedback. We are sorry to hear this has been a cause of frustration for you. Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy and how you can request a re-review, please visit: https://support.google.com/merchants/answer/13447091?hl=en&ref_topic=13402337&sjid=15119101867569295281-NA

If you would like additional insights on activating your account, please open a case with our Shopify support team: https://support.google.com/merchants/contact/shopify_3p_support_app

2020年8月23日

intuitive and user friendly. It was a simple as a few clicks to set up the google channel from the Shopify environment!

IVRCNZ
美國
使用應用程式 4天