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I've given up trying to sync my shopify products to google shopping. My products never get approved apparently for being "adult related material". Really? Electronics, children's toys, wrist watches, etc.
I guess I will have to turn to paid services.
Hello there and thanks for leaving us feedback. We took a quick glance at your account and it looks "Adult content" was enabled in your Merchant Center Account Settings. This is leading to your disapprovals. If you can confirm your offers are not "Adult content", please navigate to Merchant Center Account Settings and uncheck this box. If you still have questions on this, feel free to reach out to our support team: https://support.google.com/merchants/contact/shopify_3p_support_app
Trying to add MPN's (Manufacturer Product Numbers) to my listings. Takes forever and usually freezes. Please Fix it, I have A lot of listings...
Using it for GA4.0 but the analytics is very different from actual figure. Support is not helpful either.
Hello and thank you for the feedback! Sorry to hear you are having issues with conversion tracking on the Google & YouTube app. There are a number of reasons why GA4 conversion tracking may differ from other dashboards such as UA or Shopify analytics. You can read more about them here: https://support.google.com/analytics/answer/13672281
It looks our support team did provide more context as to how GA4 tracking works and I am sorry if this is still causing frustration for you. We have noted your feedback and rest assured we do track this and share these insights with our product and development teams. Thank you again for the feedback.
Ormai Google sta cadendo a pezzi. Il plugin viene aggiornato di rado, ho un problemi con le conversioni e l'assistenza non mi aiuta. Le ads su google/youtube sono sempre meno efficaci. L'unica cosa buona che avevate fatto, ovvero Google Optimizer l'avete chiusa. Un impero che si sta letteralmente sgretolando. Google pronta al fallimento
Hello and thank you for taking the time to leave a review. We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. We are frequently updating and improving our app so please continue to look out for improvements.
If there is anything we can do to help you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app"
worst piece of SH**setup i have ever seen outdated instructions what a joke how embarrassing
Thank you for your review. We are sorry that the setup experience didn't meet your expectations. We have a team on standby available to help should you need it. You can contact them here: https://support.google.com/merchants/contact/shopify_3p_support_app
Doesn't work. I have to update Google Center directly and then it resets and I have to start over again.
Hello there and thank you for the feedback. We will reach out directly to see if we can support you in getting onboarded.
Unable to create multiple feeds, unable to sync products to multiple countries.
Awful. I had policy issues. I hadn't added policies to store. Added them. Continued to have policy issues. Nobody at Google could help me.
Hi there -- thank you for your review and feedback. We will reach out directly to see if we can be of assistance in getting your policy issues resolved.
ショピファイですが、商品ページにテキストをコピー＆ペーストで文字を貼り付けしますが、何度試しても日本語変換がうまくいきません。
Thank you for leaving a review. We did take a look at your account and it looks like all your offers are currently showing. If you're still having this issue, can you please contact our support team so we can get more details in order to troubleshoot. You can contact them at anytime here: https://support.google.com/merchants/contact/shopify_3p_support_app
App disappoints with incomplete item info upload, leading to Google suspension for misrepresentation. Frustrating experience! #AppFail #GoogleSuspension #TechFails
Hi there and thanks for taking the time to leave this feedback. We are sorry for any frustration this has caused you.
Google's policies are in place to protect merchants and consumers. If you would like to learn more about this particular policy (website needs improvement) and how you can request a re-review, please visit: https://support.google.com/merchants/answer/10740889?hl=en&sjid=16647898009862094397-NA
We also have a support team standing by that can provide further assistance should you need - please reach them here: https://support.google.com/merchants/contact/shopify_3p_support_app