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Horrible. Impossible to connect to Youtube Channels. Complete waste of time. Do not bother installing.
Hello there - thanks for leaving us a review and feedback. We are sorry to hear you were having challenges connecting your YouTube Channel. There is some eligibility criteria documented within the app interface and more in-depth in our Help Center: https://support.google.com/youtube/answer/72851?sjid=17515629745871199990-NA
Please take a look at that article and if you still are having troubles connecting, feel free to reach our support team at https://support.google.com/merchants/contact/shopify_3p_support_app
App Confuso, desconexo, lento, não da certesa do foi feito, Conecta de um lado e desconecta do outro. Fraco, a idéia é boa, mas tem que melhorar muito
Hello there and thank you for the feedback. It looks like you may be stuck in the onboarding phase. Our intention was to make this easy for all merchants and we apologize if this was not the case for you. We will reach out directly to see if we can unblock you and get your shop going on Google. Thanks again!
Does not locate correct Merchant Center account
Hi there and thanks for leaving the review. There are a few reasons this may happen with the most common one being that the admin user in your Merchant Center account does not match the email from your Shopify account. You can read about how to edit user access settings in Merchant Center here: https://support.google.com/merchants/answer/1637190?hl=en
You're also welcome to reach out to our support team who can walk you through the linking process: https://support.google.com/merchants/contact/shopify_3p_support_app
I hope this helps!
This channel doesn't even open in my account. Such a pathetic app let alone using the features. I can't even use it.
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app
Der Google Merchant Center Support ist das schlechteste, was ich je gesehen habe, ungeschulte Mitarbeiter, die immer wieder die gleichen Antworten schreiben. Es wurden mehrere Center gesperrt, keinerlei Hilfe von keiner der Mitarbeiter zu erwarten. Sie kommen ins Stottern, weil sie selber nicht mehr wissen, was sie sagen sollen, weil sie nur überfordert sind.
Meine Existenz und meine Selbstständigkeit stehen auf dem Spiel, von monatlichen 60.000€ bis 70.000€ Umsatz auf 0€ zufallen und keine Reaktionen von Google und dem Merchant Center Support, selbst wenn der Anwalt schreibt, keine Reaktionen.
Da gibt man monatlich fast 10.000€ bei Google ads aus und bekommt als Antwort warum oder wegen was die Center gesperrt sind, immer das gleiche, Sie können mir nicht helfen, sie hätten selber keine Möglichkeiten.
Selbst in der Google Merchant Community List man nur von gesperrten Centern und das keiner eine Hilfe bekommt und keinerlei Optionen auf eine gute Zusammenarbeit. Ich hoffe, Shopify versucht mal bei Google Druck zu machen, dass es so nicht weiter geht!
Hello there and thank you for the review. I apologize for any frustrations you have encountered. I see that you have contacted our support team earlier this month and have asked them to get back in touch with you to see if they can continue to help you resolve some of the account issues you are seeing. Thank you for your patience and again for the feedback.
não funciona na minha shopfy a pagina não carrega ja tentei varias e varias alternativa e o bug não resolve !
Thank you for leaving a review. We are aware you have contacted support about this possible bug. Our technical team is looking into this and we hope to resolve soon.
Terrible support!
thanks
Utterly terrible and simply unable to setup. The App is asking us to add a refund policy when there is one already. Google support offer no help and Shopify can't help ether, Uninstalled.
Hello there and thank you for the feedback. We apologize for any frustrations you encountered while onboarding. We do require all merchants have their policies (Shipping, Return, Refund) populated within the "Policies" page in Shopify Settings (https://help.shopify.com/en/manual/checkout-settings/refund-privacy-tos). We will reach out directly to get more details and see if we can unblock you.
Funktioniert gar nicht, einfach graues Bildschirm und nichts kommt. Ich verstehe den Sinn der Werbung von Shopify in SUMMER 2023 Edition nicht, wo sie es werben, ohne dass diese App auch etwas taugt
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. If there is anything we can do to help turn this around for you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app