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I used this app and it was very useful. I can recommend adding additional channel to the shop to increase store traffic.
Zero Stars .Google is vague , unhelpful and when you ask for help keep repeating the same sentences like a bot . I asked specific questions and their response is the same thing ,over and over again . It's a waste of time and unhelpful to ppl that are just starting . If someone asks for help and specific help please answer what is asked . I have read all the things and sending me the same thing again is not going to be helpful if you can't answer questions on what I'm doing wrong.
I'm adding that your response is unhelpful when the only reviwe is another bot that decided youre not compliant.
Thanks for taking the time to leave a review. We are sorry to hear that you have been frustrated with your experience so far. We monitor this feedback closely and will be sure to share yours with our policy and support teams.
In most cases, merchants have the ability to request a re-review if they disagree with policy enforcement. You can find more about the policy and how to request a review here: https://support.google.com/merchants/answer/6150127
We hope this helps and thank you again for the valuable feedback.
Wow, this is such an easy way to promote your store and products. The process is really simple as Google ad itself create a theme and structure to organise the products and make the audience to visible them.
I used this app to help me link my product to the google channel.I had some trouble with inputting the data in the recognizable format. But process was easy to help me troubleshoot until I was successful.
This is a terrible app. It sends items to the merchant center that we do not have in stock. We have reached out multiple times with no solution to fix the problem. It is causing us to have bad metrics on Google Shopping Actions
Thanks for sharing this feedback on our Google Shopping app! Currently this is a limitation because the app is designed for listing products and advertising rather than direct sales. Feedback like this helps us improve our apps, so I’ve followed up with you via email to log your feedback with the Shopify development team. - JP, Shopify Support
Im still waiting for support i got products thats been pending over a week and wont upload to Google or sync correctly products I have deleted days ago are being disapproved even though I have removed them days prior might just have to delete this app and start fresh so my merchant account doesn't get suspended.Shopify needs to get it together and be accountable for issues like this or retire the app because your app is causing alot of peoples accounts to get suspended,you preach about how Google is strict however your support response time is un acceptable waiting for your response will get your account suspended. Best thing to do is delete the app from your store and the products if you see them quickly being disapproved so you dont get your GOOGLE account suspended and just go with a app that you have to pay a couple of bucks,it will be less headache.
Hi there,
My name is William with Shopify support, I'm going to reach out to you over email to discuss the account specific details related to your question. We definitely appreciate the feedback about the app and want to get this resolved for you.
William | Shopify Support Specialist
all good at the moment. I've to reach 100 characters so this is me trying to, why there is a minimum? Really brings friction when leaving reviews. bye
The setup takes a while but I can see a lot of value once it's complete. I am excited to see how this works with my tracking on ads accounts!
Thanks, it's very easy to set up.
It takes me even less than 5 minutes and now I just wait for the products to be synced.
Let's wait and see the magic.
Thanks
Update: - Suddenly Google is not performing, multiple products are missing fields despite them not being missing on our listings. Google say speak to Shopify but nothing is working. Very disappointing as you can see from below that the App was brilliant before :( This app works brilliantly for us at https://oldschoolfootball.co.uk It has helped make the complicated, simple. I couldn't be happier with the returns on spend and the whole process was so easy to set up thanks to the user friendliness of the app. Five stars!!