Google & YouTube , 7,866 則評價
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Terrible user experience because there are no explanations OR the reasons do not make sense to the user. Lack of clarity as to whether information is required or optional. No explanation as to how my store is helped by providing i9nformation in many cases.
Hi there! We are sorry to hear the Google & YouTube app has not lived up to your expectations so far. We have noted your feedback and will share it with the relevant teams. We are also excited about some upcoming improvements within the app that should address this feedback; look out for that in early 2024!
If there is anything we can do to help you, our support team is standing by should you need any assistance. https://support.google.com/merchants/contact/shopify_3p_support_app
klm
Relativamente simples, porém muitos erros que retornam, não são claros e um tanto genéricos. Não diz onde está o erro, meio que você tem que adivinhar e encontrar por si os problemas que ocorrem lá no MERCHANT CENTER, e os sistema não diz que é lá. O Google precisa melhorar a comunicação, que já foi pior, mas continua muito ruim. Seria melhor dizer o problema, onde é que está, e como concertar. Evitaria o suporte, que não veio, chegou depois de eu ter adivinhado onde estava. Eu me batendo e achando que seria falta de informações lá no Shopify, mas estava no MERCHANT CENTER, que era uma coisa simples.
Olá e obrigado por reservar um tempo para deixar comentários detalhados. Planejamos lançar melhorias em um futuro próximo que devem resolver suas preocupações sobre os erros de produto não serem claros e também sobre não ser possível corrigi-los facilmente no aplicativo. Fique atento para estes lançamentos nos próximos meses! Como todos os comentários que recebemos, compartilharemos o feedback com as equipes de produto relevantes, pois estamos sempre buscando melhorar nosso aplicativo e nossa experiência de suporte. Obrigado novamente!
ótima
Difficult to get all products labeled with a Barcode when dropshipping. Some products are not updated properly from designer/seller. And when you searching the product to retrieve said barcode can be impossible to find. I have still yet to identify what constitutes as the item barcode.
Hello and thanks for taking the time to leave feedback! We wanted to share a few help center articles that should clarify on how to properly use barcodes/gtins.
Google barcode requirements: https://support.google.com/merchants/answer/6324461
Shopify's guidance on barcodes: https://help.shopify.com/en/manual/shipping/understanding-shipping/barcodes
We hope this is helpful but if you still need assistance feel free to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app
Buena
This app isn't working very well it is not reflecting what my Shopify store shows. My shipping delivery days are between 3-5 days, Google shows 11-12 days and is not way to fix it.
Hi there and thanks for taking the time to leave feedback. A few things to double check to ensure we are syncing your shipping settings properly. In the "Settings" tab within the app you will want to make sure "Automatically import shipping settings" is enabled. Then as long as you've configured rates or backup rates (if using a realtime checkout calculator) we can sync it.
Hopefully this helps but if you still need assistance, please feel free to contact us at: https://support.google.com/merchants/contact/shopify_3p_support_app
Het lukte mij in het begin niet zo goed om deze te koppelen. Echter blijven zoeken en de extra hulp op shopify hielpen mij enorm.
Nu alles gekoppeld is, hoop ik iets hoger te scoren op Google.
Thanks Google
Easy to install......................................................................................