Gooten: Print on Demand

In theory they are good, but the reality is the print quality is very average at best many times. The customer support is back and forth via emails which is not ideal at all for me....they should at least have the ability to do online chat support. Gooten is good for average print needs, but don't expect PRO lab quality results for higher end clients or anything because you will be disappointed I'm afraid. Definitely not a Bay Photo or anything for those that know. Good for the mass quality prints that don't require perfection.

Really great app, but poor quality printing. We have been slowly migrating our print on demand products away from Gooten because about half of our customers complain about the print quality or item quality. We only use a few products from Gooten now. Highly suggest testing a product before offering it to your customers to avoid bad experiences.

I think the interface could use some updating. I wish there was a place for me to look at my library of uploaded art work. As of right now you have to make a template to see any of the art work you have uploaded. Also the template making process is extremely slow. Ultimatly I liked their product selection as they had some woman's shirts that the other companies did not have, however when I needed to do an all black shirt collection they were out of stock in med, large, and extra large in black with no idea on when they would be back in stock. The shirt was the only woman's shirt that ran true to size and not small. The app was easy to navigate as it is really a simple app which is not all bad.

Their customer service has been great, as has the average fulfillment time. Integration is also pretty seamless. I took two starts off because there have been some quality issues with certain products lately.

It’s not bad but there are better options for what I was looking for. (Drop-shipping Apparel) I found other websites that were much more helpful to my needs. That being said Gooten is a great place to start

I ordered two pet bandanas, both of which were two different sizes and neither of which were the size listed on the website. I reached out to support, and they were apologetic and offered to send replacements (the only reason I'm not giving a 1-star review). However, I won't be using Gooten products in my shopify store now because I can't trust consistency in their products for my customers.