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The app was pretty easy to use. The product selection was good. The only issue I have is with the quality of the t-shirts. The print wears off very quickly. On one t-shirt it started to look bad after only one washing. After a few washings it looked awful. I had to remove all of the t-shirts from my store. However, the mugs are great.
Hi Stacey,
Thank you for providing feedback. We’re excited to hear that the mugs you’ve received have been high quality and that you’re enjoying using the Gooten app!
We take quality control very seriously and continuously monitor our manufacturer network for signs of quality issues. If you ever have a problem with an order, please reach out so we can make it right. What you’re describing is not at all acceptable, and we’ve had one of our support leads reach out to you to get this taken care of.
Please let us know if there should ever be anything else that is an issue, and we will always work with you to make it right.
good, no GREAT customer service. Shipping to europe still high (too high?)
The catalog contains products that other suppliers do not have, for example curtains / tablecloths. Development is exciting and inspiring. I am planning further cooperation, because a large number of necessary products for printing. Thanks!
We're so glad that you are liking the product selection! We look forward to continuing to work with you. Thanks for being a Gooten partner!
So far so good! I've been switching my business from Printful to Gooten and so far it's been a blast. Their interface is clean and intuive, their products are good, and their customer service is on par so far. Keep it up!
Hey there! Thank you for leaving us a review! We are so thrilled to hear you are enjoying working with us. It's so great to hear that our site is easy to use and helpful to your shop. Thank you for scaling your shop with Gooten!
I truly love this POD due to it's wide array of unique items that other POD's don't offer. I only give 5 stars to exceptional and out of this world apps (haven't given any app 5 stars yet FYI). I always think there is room for improvement and wish they'd add even more unique products like Private Label Cosmetics, Candles and Pajamas. All in all, one of the top POD with fair prices (nothing outrageous like the two popular similarly named PODs that start with a P) and unique items!
Hi there! Thank you for leaving us a review. We agree that there is always room for improvement which is why we value the feedback we get from our partners! Thank you for your input on how we could expand our options, we love to learn what our partners are looking for! Thank you for being a Gooten partner.
They made everything super easy! Pricing is very good! I hope the company continues to work on getting more products and also work on getting shipping costs lower because that is my only pain point here. Great work Gooten Team.
Hi there! Thank you for leaving us a review. We are thrilled to hear you are enjoying your experience with us and thank you so much for the feedback! We always appreciate learning the ways we can improve. We look forward to working with you more.
I've only used Gooten for their canvas products and am very happy with the quality, pricing and shipping times. Support sometimes feels like they do not really listen and just respond with templates. But overall I'm happy with their service.
Hey there! Thank you for writing us a review, we always appreciate feedback. We are happy to hear you enjoy some of our most valued aspects. For future reference, our customer support team has an SLA of 72 business hours and are able to respond from Monday to Friday 9AM-5PM EST. We hope this helps. Thank you for being a Gooten partner!
Great app, easy to navigate and awesome prices. Highly recommend. If your starting out and want an easy to use app this is the one.
Easy to work with and there are many special products that can't be found anywhere else. The price is fare too.
pretty decent, prices are decent, shipping is decent, the whole service is pretty decent. customer service is pretty good too!