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Loving Gotten thus far! There customer and client support team is super fast and responsive. Really have to give it to them for their flexibility and support as well as the quality of their products.
Hi there! Thank you for taking the time to leave us a review. We appreciate all the feedback we can. We are thrilled to hear that our customer support team assisted you quickly and efficiently. We are looking forward to working with you more!
Really easy to get started. Love that the app let's you sync multiple stores. Product development is pretty easy. Would love to see some more development on this end, especially templates for products. While there's some room for improvement, overall, I can say I'm satisfied with it.
Hi there! Thank you for taking the time to write us a review and give us some feedback. We appreciate the input of our partners as we continue to want to evolve. We value you as a Gooten partner!
Their customer service was fast and efficient, they even got back to me on the weekend! They resolved the issue fast and logically!
I love the selection of products and the easy setup and connection to my Shopify store! Id highly recommend getting in touch with them if you are looking for a great print-on-demand service!
Hi, Space Viking Productions! We love to see that you are enjoying working with us and that you appreciate our customer support team as much as we do. We look forward to working with you more.
Gooten is very user friendly and does a great job at allowing me to make products that transfer easily to Shopify and Etsy! They have a lot of product and choices as well! And the printers they use are amazing quality!
Hey there! Thank you for submitting feedback, we value the input our partners have to offer. We are thrilled to hear how positive your experience has been as we work so hard to provide the very best. Thank you for being a Gooten partner!
Really easy and nice to add and create products with the tool but as a Canadian merchant with most of my customers being Canadian residents, this isn't a great app. The pricing isn't intuitive at all. I ended up losing money on a few orders because of this. Printful does a better job .
Hey there! Thank you for leaving us a review. Please submit a ticket for these circumstances so we can look into it further for you! We are sorry to hear that you haven't enjoyed your experience with us and we hope to work with you to improve your experience in the future!
Four stars for the Gooten app and the ease of use within the website, pricing for products, etc. My samples came and while I'm going to change providers for a few of the products, this has less to do with Gooten and more to do with how detail-oriented the print providers are (the quality isn't what I'd send to my customers - minor issues like an untrimmed thread/mismatched thread color, card fold line consistently not lining up with site-specified photo requirements). I'm pleased with Gooten's app overall - if not for these issues with print providers I'd be leaving a 5 star review.
I have been using gooten for almost 2 years and I love working with you! Other than the issue with the app a few weeks ago it's been great!
App is easy to use and I do recommend it highly. I do enjoy using it and that is all I can say at this time.
Not user friendly, SO HARD TO USE compared to other POD apps, customer service is slow,
I’ve been using this app to add really unique pieces to my shop. I like that you can design for multiple variants at once. I do want to see better mock up capabilities within Gooten. Showing the product in a beautiful environment or a nice looking model would increase sales. I am also looking for more pet offerings, specifically sublimated printed dog collars and dog shirts.
Hey there, thank you so much for taking the time to leave a review! We're so glad that you are satisfied with our product selection and are having a great experience with our services so far. We will most definitely note your feedback about mockups and relay this to the team. This is an area that we would like to improve in soon! As for the pet products, we are always adding fun new product additions to our site, so stay tuned! Thanks for being a Gooten partner.