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I really love the quick turnaround time in production and shipping that Gooten offers. The quality of the products are great, too. I have had some issues with printing in terms of printing the wrong logos in the wrong places and wrong sizes. Every time that happens, Gooten reprints the order free of charge for my customer. This is something I am pursuing on a higher level, but would still recommend Gooten to those looking for a quality drop shipper. When they get it right, they really get it right!
I was using Gooten when I first started. I decided to remove them from my store because it was getting too costly troublesome whenever I was dealing with shipping and setting up the back-end rates. Advanced Shipping Rules helped, but I was cornered into paying a real premium for something that comes with Shopify already. Printful and other suppliers have their API connected to Shopify, so the shipping already gets calculated when customers place the orders. Simple! And that is how Gooten should work. Until they get with the times, I will be using other suppliers. UPDATE: After one year since Shopify updated its backend to allow automated rates, Gooten still has not taken advantage of this feature. If I choose to use them, I will have to spend upwards of $60 per month to use Advanced Shipping Rules.
Hey there, thank you for taking the time to leave feedback. We will pass this along to the team to discuss, as we are always looking for ways to better serve our partners. If you have any other questions on shipping, please feel free to reach out as well! Thank you.
Gooten is very professional, with a variety of products to choose from in order to make your own prints. Great customer service and excellent delivery times. I would greatly recommend it.
Hi there, thanks for taking the time to leave us a review! We're glad to hear you've enjoyed your experience with us, and we look forward to continue working with you!
For the most part, I've been very satisfied with their service. I've been using Gooten for about a year now and it's been great! The support usually responds within a day which is pretty amazing compared to other providers I've used. The only small issue is that processing sometimes takes up to 5 business days but other than it's been a smooth process on every order.
Note: I've only ordered canvas posters from them.
Our experience with Gooden has been outstanding in every respect and aspect of the operation of our retail and wholesale stores. From the very beginning when we decided to transition from our old platform to Gootens´, the personalized customer service we have received during the whole transition process and since fully operating live, has been superb. Every single issue and particularity of our needs has been expedited and thoroughly resolved in time and form. We are very happy, it has made our operation much easier and effective.
New user, but so far so good. If I can figure out then anyone can! I look forward to actually selling and having Gooten fulfill orders via Shopify. Very happy with my sample products!
Hey there, we appreciate your review and are so glad you are happy with the sample products so far!
Gooten is a great way to get your startup on demand printing business going. It's very user friendly and easy to use. You'll have no trouble learning how to use Gooten.
The app is easier to use than most POD platforms. The pricing, especially when compared to Printful, is exceptional. The ability to add custom neck labels to branding is a plus. All new POD e-commerce stores must definitely try gooten.
Hi there! Thank you so much for taking the time to write us a review. We love to hear that we are a company you recommend. Thank you so much for being a Gooten partner!
they offer a good variety of products and their support answered my request very quickly. I also really like the shipping cost calculator! personally, I would love to see fabric and wallpaper in their product catalog! with that it'd be a perfect 5 star review from me!
Hi there and thank you so much for leaving us a review! We are so happy to hear you enjoy our product catalog and shipping calculator! As always, we value getting feedback to learn of ways we are able to improve so thank you for taking the time to provide us with this, and we'll be sure to pass your product feedback along to our team! We look forward to working with you more, and thank you for being a Gooten partner.
Amazing print on demand platform. The features of printing in your geographical area is awesome. Looking forward to many years with gooten to thrive my business.