レビュー (516)

総合評価
4.3
評価レベルごとの件数
  • 評価の65%は5つ星です
  • 評価の16%は4つ星です
  • 評価の5%は3つ星です
  • 評価の4%は2つ星です
  • 評価の10%は1つ星です
編集日:2017年1月24日

I really, really wanted to love gooten, but so far its been a meh experience. The customer service is responsive and as good as you can expect, but the quality and general experience has been far from amazing. Twice now a product has been on backorder, which is fine... but they didn't notify me the first time. I had to email almost 10 days after the order was placed after seeing no movement. Now, ...

Simplybaby Co
アメリカ合衆国
アプリの使用期間:7ヶ月
2021年3月8日

Love the quality of the printing and variety of products. My customers are also very happy with the quality. I find the software pretty straightforward to use. Things I would change: shipping costs are way too costly (especially when it's important for small businesses to provide free shipping to customers as an incentive, this eats a lot of my profit. The shipping fees are also more than what I ...

PEACE OF SASS
アメリカ合衆国
アプリの使用期間:5ヶ月
Gooten が返信しました 2021年3月9日

Hi there! Thank you so much for leaving us a review! We are thrilled to hear you are mostly enjoying working with us and appreciate the feedback in ways you would like to see ...

2021年5月28日

I think the interface could use some updating. I wish there was a place for me to look at my library of uploaded art work. As of right now you have to make a template to see any of the art work you have uploaded. Also the template making process is extremely slow. Ultimatly I liked their product selection as they had some woman's shirts that the other companies did not have, however when I needed ...

TheEclecticChild
アメリカ合衆国
アプリの使用期間:5ヶ月
Gooten が返信しました 2021年6月10日

Hey there! We are happy to have you on board! We appreciate your feedback and your suggestions! Our customer support team always wants to hear about these types of issues so ...

編集日:2023年8月12日

Their customer service has been great, as has the average fulfillment time. Integration is also pretty seamless. I took two starts off because there have been some quality issues with certain products lately.

Atelier Meyra
アメリカ合衆国
アプリの使用期間:3ヶ月
編集日:2021年1月18日

I liked how easy it was to design my own products, but I think it would be better if we were supplied with more mockup images to post to our own store. Additionally, a lot of my customers are not based in the United States and shipping can get very expensive, especially if they order more than one type of product.

BTS Love Lights
アメリカ合衆国
アプリの使用期間:2ヶ月
Gooten が返信しました 2021年1月19日

Hi there! Thank you for leaving us a review. We like to hear the feedback from our partners to give us some ideas to see how we can improve. Thank you for taking the time to ...

2021年3月29日

I ordered two pet bandanas, both of which were two different sizes and neither of which were the size listed on the website. I reached out to support, and they were apologetic and offered to send replacements (the only reason I'm not giving a 1-star review). However, I won't be using Gooten products in my shopify store now because I can't trust consistency in their products for my customers.

KittyCatGO
アメリカ合衆国
アプリの使用期間:2ヶ月
Gooten が返信しました 2021年5月21日

Hey there! We are very sorry to hear about your experience. We understand your concern regarding our product support, it helps us a lot to hear about these types of issues ...

編集日:2021年1月15日

I previously posted a very positive review of Gooten. At the time it was based on my initial interaction with the products and design. I love that they offer a huge variety of products to choose from for POD. They make it very easy to add your designs, also. What made me change from a 5-star to 3-star review has more to do with the difficulty I am having in adding the shipping to my Shopify store ...

The Write Journey
アメリカ合衆国
アプリの使用期間:17日
Gooten が返信しました 2021年1月14日

Hi there, thank you for leaving us a review! We are thrilled to hear we have competitive pricing, quality, and the design process. We are always happy to hear feedback to ...

2021年3月4日

Print quality on tees is subpar; however, the turnaround time is good. Love to come back once their quality control is a little better.

All Over Brutality
アメリカ合衆国
アプリの使用期間:17日
Gooten が返信しました 2021年3月4日

Hi there! We are sorry to hear about your experience. Our support team definitely wants to learn more about this. Please submit a ticket through our helpdesk. Again, we ...

編集日:2018年7月4日

This has been a nightmare. Its been 3 days since trying to switch my store over from another very popular POD company. Gooten has better prices and variety but also much higher shipping.

When pushing a product to your store, you have NO control over the mockups. They are mandatory for ALL variants. Want 8 shirt colors in 5 sizes? Your store will have 40 images with no way to edit them that takes ...

Air Vogue
アメリカ合衆国
アプリの使用期間:15日
編集日:2021年3月19日

I used Gooten to order art prints which I was hoping to sell through my website. The app's UI was clunky and unintuitive. Shipping was very expensive, and I ended up spending quite a lot just to get four samples. When the prints arrived, it became immediately obvious that Gooten doesn't take quality seriously. Image contrast was blown way out of proportion, and the colors lacked the richness and ...

Wolff Studio
アメリカ合衆国
アプリの使用期間:15日
Gooten が返信しました 2021年5月21日

Hey there! We are upset to see your experience hasn't been positive. Our customer support team always wants to hear about these types of issues and experiences so we know how ...