Gooten: Print on Demand

Awful customer service with little to no follow up majority of the time. Had to disable multiple products (tumblers and fanny packs) due to way too many quality control issues -- wrong products from other stores arriving to my customers, fanny packs arriving with the zipper sewn into the seams, items arriving with zippers sticking or strings hanging, prints not aligning properly and tumblers arriving without lids CONSTANTLY. Bottom line, if you're looking for quality products - do not use Gooten, I'm honestly going to remove the app and my account.

Great app, I’ve used it very often for product creation. I find it very easy to use and migrate products into shop

We chose Gooten because we were looking for an on demand printing company so we don't have to deal with warehousing costs and shipping.

What we love most about Gooten are their products, prices and support! We found out about Gooten through a recommendation and wanted to give them a try. We were blown away with the product selection as well as with their amazing team who helped us with every step of the integration. Prices are great, giving us a higher profit margin.

Connecting variants has been easy and the app is working fine, plus all the products we ordered are high quality and our customers have been satisfied so far.
While the mockups are not perfect, they saved us a lot of time because we used them directly for our website.

Before integrating our store with them, we had a lot of questions and their team responded very fast with the exact info we needed. We wholeheartedly recommend using Gooten.

I love the variety of products I can choose from. The customer service is very quick & very helpful!

Running a business was always such a scary thought to me, but since using Gooten, I actually have fun "working!" I could spend hours on here, and it's so amazing seeing my designs become products others can have and love as much as I do. Gooten has changed my business for the better.

This app is great, they have a good selection of high quality products and most importantly, their support team is responsive and helpful. If they had a few more mockup options to help generate mockups for some of the items on people instead of just the product itself, that would be a huge help, but hardly something I would require of them, and overall very happy with my experience using this app

The spectrum of products are nice. I was disappointed with the colors in a throw blanket being very muted from the design files submitted. The color format and file type was submitted correctly. More importantly, the problem solving is completely subpar. Though the customer service is friendly, there is no phone number, and no live chat. The only communication is through email which is not effective. After having issues with an order, it took days to resolve, and we're still unhappy with the "solution" presented. It would be a lot better if there was a way to communicate with a representative and they had a more responsive support system rather than be forced to write and wait. That is important.

App was easy to integrate into my shop. Many products to choose from and simple process for customizing and adding them to our shop. Print quality so far is excellent and order fulfillment was fast.

I've use this app to dropship products from my Shopify store and the have great quality, decent shipping time and customers are satisfied. Will continue to do business.

I used this app for my fashion apparel store. It's easy to use and there's guides and video walkthroughs which is awesome! Highly recommened