レビュー (515)

総合評価
4.4
評価レベルごとの件数
  • 評価の65%は5つ星です
  • 評価の16%は4つ星です
  • 評価の5%は3つ星です
  • 評価の4%は2つ星です
  • 評価の10%は1つ星です
2020年7月2日

I've been waiting for the response from the support team for more than TWO MONTHS - 2 MONTHS WITHOUT THE REPLY!!!

Don't use it if you want to have a reliable partner.

Freedom Look
スロベニア
アプリの使用期間:3年弱
Gooten が返信しました 2020年7月2日

Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long delays in customer support are understandably very frustrating.

Normally, we would reply much sooner, however, there has been an unexpected increase in the ticket volume which is why our response time is a bit longer. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten

We do apologize for the delays and hope to return to our normal support response times very soon. Thank you for your patience as we manage these challenges.

2018年11月14日

Application super complète il faut du temps pour trouver son choix . trop de choix peut être :-) super !

IdeesFun
ニューカレドニア
アプリの使用期間:3年弱
2016年7月7日

We have been using Gooten for over 6 months now ever since switching from one of their competitors. Switching to Gooten doubled our margins overnight, while keeping our product quality constant. Since day one their team has been incredibly helpful and has went above and beyond to fix any issues we may have experienced.

Long story short, we couldn't be happier with Gooten and highly recommend them to anyone looking to launch a new store that dropships products!

Startup Drugz
アメリカ合衆国
アプリの使用期間:3年弱
2020年4月27日

I've used the app so far for the accessory pouches, scarves, weekender totes & wrapped canvases. I think all the products mentioned above except for the scarf has pretty good base & printing quality. My designs & artwork colors are well represented on the products. I would like to grow my scarf business significantly but don't feel the base fabric they use scarves is fashionable, or comfortable for wearing, it is very transparent so designs created print out with a more "transparent look". Would love if they keep the sizes of scarves offered but offer more "opaque" based fabrics like cotton, satin, crepe etc. so design artwork can really pop like it does on most scarves from other manufacturers.GREAT customer service-they usually get back to you within 24 hours, REALLY appreciate that. Last Christmas one of my customers orders was lost in mail and they immediately sent out a replacement- I highly applaud that!! Come visit us at WWW,SAYCREDBLU.COM

SAYCRED BLU DESIGN STUDIO
トリニダード・トバゴ
アプリの使用期間:3年弱
2020年4月23日

I use this app to drop ship a handful of pet items and a few other products. I mostly use Gooten though for pet beds and the quality is amazing. My customers love the beds too! Absolutely great company for drop shipping and amazing customer service. I highly recommend you check them out.

Kai's Ruff Wear
アメリカ合衆国
アプリの使用期間:2年以上
編集日:2021年5月28日

Their customer support is one of the worst you can deal with. They just have a template they keep repeating. I had an issue with an order so I wanted to update but they cannot change it once it goes to the production, so I asked if they can atleast cancel the shipping since it just been one day since I placed the order and it has not even been printed. The customer agent tells me they cannot change anything once the order is placed. Absolute ridiculous talking with these guys, it is exactly like talking to a wall. I am surprised with 4.3 rating probably all fake reviews or paid reviews. My products include Posters, canvas, Framed Poster. I highly recommend using Printify, Printful or Print Pigeons. Gooten should be the last thing that comes to ur mind.

WRITTEN IN THE STARS
カナダ
アプリの使用期間:2年以上
Gooten が返信しました 2020年6月23日

Hi, thank you for your review. We are incredibly sorry for the delay and your experience with us during this time. Our support team is receiving an unprecedented number of support inquiries at this time due to the economic impact of COVID-19. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten

We do apologize for the delays and hope to return to our normal support response times very soon. Thank you for your patience as we manage these challenges.

2021年2月1日

They have good prices for print on demand and customer support was quick to respond about questions. I haven't gotten a sample product yet so I'll update this once I get it to show the experience of ordering and quality of their prints.

GeoffreyPrints
カナダ
アプリの使用期間:2年以上
Gooten が返信しました 2021年2月1日

Hey there! Thank you for leaving us a review. We are thrilled to hear you enjoyed your interactions with our customer support, as they are such an important and valued part of our team. We are looking forward to hear your review about our Gooten quality!

2021年1月6日

I think Gooten will be excellent for giclee paper and canvas orders, but I am having trouble understanding the process to purchase some samples so I can know the quality.

Geare Designs
アメリカ合衆国
アプリの使用期間:2年以上
Gooten が返信しました 2021年1月7日

Hi there, thank you for the review! Here is an article from the Gooten blog. To order samples you go through a similar process as you would to place an actual order. We hope this helps and that this clarifies any questions you may have regarding the process. Thank you for being a Gooten partner! https://help.gooten.com/hc/en-us/articles/360047745311-Place-an-Order#h_01ENNTARCMTPPSKKW49736QJD7

2021年2月27日

Gooten's app was easy to install and setup in my Shopify store. It's great they have such a wide product selection to choose from. However, it was a little tricky to figure out how to integrate the products from the Gooten shop over to my Shopify store, since sometimes the SKU would not match up. Overall, this is a great app to dropship high-quality products.

Project Kanvas
アメリカ合衆国
アプリの使用期間:2年以上
Gooten が返信しました 2021年3月1日

Hi there! Thank you so much for leaving us a review. We are so happy to hear you are enjoying the broad variety of products we offer! As far as the integration goes, our website is a great resource for all things Gooten! We have blog articles that our customer support team updates regularly that help with common issues like this. In addition, our customer support team is so incredibly helpful and are able to assist our partners as needed. We hope this helps! Thank you for scaling with Gooten!

2019年11月11日

I HIGHLY RECOMMEND. I've been with Gooten for 3 years now. They've always been a great company to work with. They almost always have the best prices and they've really expanded their selection since the early days. The fulfillment process with shopify is seamless. Customer service was excellent at first; now it's very good. They're a little slower to respond but are ALWAYS very helpful and really follow up.

The West Wing Lives
アメリカ合衆国
アプリの使用期間:2年以上