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Biggest issue i have with them is the customer service is trash, they make it very difficult to contact them and when you finally do they say they will get back to you with 36 business hours. which they have not. which is not good if you are trying to run a business through their POD service and fix problems as they arrive. Right now im having trouble with one of the hats, it tells me the required image size for the print area, i have made the image exactly that and even tried smaller but every time i try to upload it says the image is to big even though it is well with in the guide lines. Im to far in now to switch to another POD service but i highly recommend going to any other company. Gooten is all around a nightmare. Also shipping costs are a nightmare, they charge shipping from each production site where they print the merch, which is understandable. however im currently trying to order 3 different products from two production sites. the hat shipping will cost 7.99, im also ordering a pair of socks and a fanny pack but they come from a different print location, they are charging 23 usd dollars shipping for this one. im in canada so the equals close to fifty dollars shipping for a hat, pair of socks and a fanny pack. Try convincing a customer thats a good shipping rate... like ive already said gooten is awful to deal with. FIND ANYTHING ELSE
I’m a new customer, but so far I have nothing but good things to say. My customers have been very impressed with the quality and craftsmanship of the throw pillows and accent mugs. I can wait to create more products. The software is easy to learn, and the wide selection of merchandise really sets Gooten apart from the competitors. Tech support is also top notch.
Pretty good POD store with a good selection of apparel. Prices are reasonable and usually undercut other 'larger' POD stores.
I particularly like the high quality blanks 'shakawear' and 'bayside' as these premium products suit the type of customer my nice is geared towards.
User interface is above average. PRINTING size on apparel is a lot better than the other POD stores, so especially good, if you like larger prints on your t-shirts and sweatshirts.
Nice integration with our store. The products we've sampled so far are very good quality.
Fantastic service, hassle-free shopify integration, received decent support over email. One of the very few woven product suppliers with a seamless automatic setup.
Gooten has been a brilliant print provider for me, fulfilling orders quickly with no error
The amount of products are good and it connects well with shopify. I'd like to see a few more mockups available. Overall user friendly, a good option to use in your POD business and nice layout.
I love their pet products, and they're priced perfectly unlike other POD companies, their wall art section is good, I wish that the neck label were more customizable per color on t-shirts, but above all I'm pretty happy with the over all product selection and prices.
New to using the app but really impressed with the range and amazing customer service so far.
I’ve yet to come across a store that has as much of a selection of items as Gooten. Plus, they frequently update the catalogue which allows me to stay up to date with the latest trends.